Head of Brand Partnerships & Operations

GetHarley; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

GetHarley seeks a Head of Brand Partnerships & Operations to lead strategic brand relationships and operations. The ideal candidate will bring a mix of problem-solving and commercial experience, managing a high-performing team to drive profitability and enhance brand partnerships. A passion for beauty and wellness is a plus.

Qualifications

• 6+ years of experience in a high performance environment.
• Ideally a strong mix of problem solving and commercial experience.
• Operations, supply chain, partnerships, or brand management experience is highly desirable.

Responsibilities

• Lead a high performing team of 5.
• Manage GetHarley's purchasing and margins to drive profitability.
• Develop systems and processes for scaling operations.

Skills

Commercial acumen

Problem-solving

Analytical mindset

Job description

Your Work

We’re looking for a strategic, commercial and execution-focused Head of Brand Partnerships & Operations to lead our Operations and Brand Partnerships teams. You’ll own the full brand side of the platform — from acquiring the best brands, negotiating strong commercials, managing the relationships, forecasting their volumes, purchasing inventory and ensuring seamless delivery via our third-party logistics (3PL) partner.

This role is ideal for someone who has a problem-solving background (e.g. consulting, internal strategy) and who has moved into more commercially focused roles, perhaps managing a P&L or owning key client relationships. The ideal candidate will be an experienced people manager who is comfortable coaching and mentoring a high potential team.

As Head of Brand Partnerships & Operations you will:

• Lead a high performing team of 5 hungry and ambitious people


• Continuously curate our suite of brand partners to ensure GetHarley offers the products both clinicians and customers need


• Build and deepen strategic relationships with our brand partners to generate increasing shared value in the partnerships


• Relentlessly manage GetHarley’s purchasing and margins to drive profitability


• Own end-to-end fulfillment operations, including demand planning, procurement, and timely ordering of products


• Manage the relationship with our 3PL warehouse and delivery partners to ensure high-quality, on-time delivery to customers


• Collaborate cross-functionally with Marketing, Commercial and Finance to improve customer and practitioner experience


• Develop systems and processes that scale as we expand across geographies and product lines

Who we're looking for

• 6+ years of experience in a high performance environment. Ideally a strong mix of problem solving and commercial experience.


• Operations, supply chain, partnerships, or brand management experience is highly desirable — ideally in D2C, healthtech, or beauty/wellness sectors.


• Strong commercial acumen and experience negotiating with suppliers or brand partners.


• Demonstrated ability to lead teams and build scalable processes.


• Analytical mindset with a focus on continuous improvement.


• Passion for beauty, wellness, or health tech is a plus.