Head of Back office Operations - hybrid work

SOWELO CONSULTING; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading company in FinTech solutions is seeking a Head of Back Office Operations based in London. This role is crucial for managing invoicing, settlements, and client reporting, ensuring operational efficiency and compliance. The ideal candidate will have at least 7 years of experience in brokerage operations and a proven ability to implement process improvements. Join a vibrant work culture offering opportunities for professional advancement and flexible work arrangements.

Benefits

Vibrant and innovative work culture

Opportunities for professional advancement

Flexible work arrangements

Potential for international work exposure

Permanent contract or B2B contract

Qualifications

• At least 7 years of experience in brokerage operations.
• Extensive expertise in managing back-office operations within financial services.
• Mastery of financial operations including settlements and invoicing.
• Experience in implementing process improvements and automation strategies.

Responsibilities

• Lead and optimize invoicing, payment settlements, client reporting processes.
• Implement rigorous financial and operational controls.
• Collaborate with finance, legal, compliance, and tech teams.
• Design back-office processes to boost efficiency.

Skills

Analytical skills

Organizational skills

Communication skills

Attention to detail

Job description

Are you passionate about financial operations?

If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology.

The Head of Back Office Operations plays a pivotal role in keeping everything running smoothly behind the scenes. From managing invoicing, settlements, payments, and client reporting to overseeing onboarding and offboarding, this position ensures top-notch efficiency, accuracy, and compliance across all business lines.

What your responsibilities will include:

• Lead and optimize invoicing, payment settlements, financial reconciliations, and client reporting processes across multiple business units, ensuring seamless execution and precision.
• Implement rigorous financial and operational controls to ensure compliance and mitigate operational risks
• Keep the integrity and accuracy of internal information and client data with robust controls and regular audits.
• Design and refine back-office processes to boost efficiency, scalability, and streamline operations through lean process improvements.
• Collaborate closely with finance, legal, compliance, customer support, and tech teams to align workflows, enhance cross-department efficiency, and resolve operational challenges smoothly.
• Lead the preparation and delivery of precise, timely client statements, reports, and internal documentation.

Qualifications:

• At least 7 years of hands-on experience in brokerage operations.
• Leverage extensive expertise in managing back-office operations within financial services, brokerage, fintech, or payment processing companies.
• Master financial operations, from settlements and invoicing to payments, client onboarding/offboarding, data management, and regulatory reporting.
• Drive impactful results by implementing process improvements, lean methodologies, and automation strategies.
• Ensure a seamless client onboarding and offboarding process while maintaining full regulatory compliance, delivering a hassle-free experience for every client.

Preferred Qualifications:

• Excellent analytical, organizational, and communication skills
• High attention to detail and ability to work independently

Joining us means you'll enjoy:

• A vibrant and innovative work culture encouraging creativity and teamwork.
• Vast opportunities for professional advancement and skill enhancement.
• Flexible work arrangements and the potential for international work exposure.
• permanent contract or B2B contract

Sounds interesting? Send us your CV by applying to this page!

The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: "Information regarding the processing of your personal data". There you will find how your Personal Data is being processed and what your rights are in connection to this.

The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered seat in Cracow (Limited Partnership) registered in National Court Register (KRS) under no. 0000680493, Sowelo Consulting spółka z ograniczoną odpowiedzialnością (LLC) with its registered seat in Cracow registered in National Court Register (KRS) under no. 0000671136, our Employees and Subcontractors (jointly referred to as the Company).

Sowelo Consulting sp. z o.o. sp. k. is entered in the register of employment agencies under the number: 17107

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