Head of Accounts Receivable

Transformation Unit; Sheffield; Hybrid; GBP 49,000 - 57,000; Full time

Benefits offered by this job

Health & wellbeing packages

Pension schemes

Salary sacrifice schemes

Discount opportunities

Job summary

Sheffield Teaching Hospitals NHS Foundation Trust seeks a Head of Accounts Receivable to lead the AR and Cashiering function, ensuring timely, accurate billing and strong credit control. You will drive policy, optimise receivables performance and support governance to minimise income loss across services.

The role offers professional development, flexible working, generous leave and pension benefits within the NHS framework, with a focus on strong customer service and financial stewardship.

Qualifications

• CCAB qualified or Post Graduate Credit Management qualification.
• Staff management/HR qualification or demonstrable equivalent experience.

Responsibilities

• Lead central Accounts Receivable and Cashiering across the Trust.
• Ensure timely and accurate billing of Trust income.
• Maximise use of Automated Cash Receipting for timely collections.
• Set monthly targets for debt collection and aged debt.
• Provide AR support to Clinical and Corporate Directorates.

Skills

Advanced Excel

Financial leadership

Negotiation

Numeracy

Education

CCAB qualified

Post Graduate Credit Management

Tools

Integra ledger system

Finance systems development

Job description

Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Northern General Hospital Town Sheffield Salary £49,387 - £56,515 pa/pro rata for part time staff Salary period Yearly Closing 01/11/2026 23:59 Interview date 10/11/2026

Head of Accounts Receivable

NHS AfC: Band 7

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

To manage the whole Accounts Receivable and Cashiering function of the Trust and work as a senior member of the Finance Team.

To ensure that policies and procedures are in place for the effective, timely and accurate billing of Trust income.

To promote and maximise the use of Automated Cash Receipting ensuring that (for relevant services) where monies are due to the Trust they are collected before the goods or service are provided.

To set monthly targets on debt cash collection levels and aged debt levels and ensure that the Accounts Receivable team achieves these targets.

To be responsible for the effective management of credit risk and ensure policies and procedures are in place to minimise loss of income from bad or doubtful debts.

To provide technical expertise and advice in relation to Overseas Visitors, Private Patients and Category II Fee income.

To provide Accounts Receivable and Cashiering support and advice to Clinical and Corporate Directorates as necessary.

Main duties of the job

To provide a centralised credit control, billing, and debt collection function for the Trust.

To provide centralised resources to Clinical Departments for the capture and assessment of all potential income relating to Overseas Visitors, Private Patients and Category II Fees.

To ensure the effective production of accurate and timely Sales invoices, with appropriate credit terms, relating to all the services provided by the Trust.

To ensure the prompt collection of all outstanding monies on the Sales Ledger, minimise the Trust’s exposure to bad debts, and lead Trust’s debt recovery processes.

To provide an onsite cashiering facility for patients and staff, focused upon the highest standards of customer care, professionalism and objectivity.

To ensure sound financial stewardship and probity over the assets and liabilities of the Trust by ensuring adherence to the relevant minimum standards as specified in the Annual Governance Statement and relevant internal and external audit standards.

To provide financial management information on the Trusts outstanding debt.

To provide credit advice on new, or existing, areas of Trust income.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Education and Qualifications

• CCAB qualified or Post Graduate Credit Management Qualification
• Staff management/HR qualification or demonstrable equivalent experience, eg: recruitment and selection training/ appraisal training/ performance management

Experience

• Extensive management experience in an Accounts Receivable and Cashiering function
• Demonstrable track record of leading finance system development and functionality implementation
• Demonstrable experience of governance arrangements in relation to Accounts Receivable and Cashiering functions
• Demonstrable experience of progressing debt recovery through due legal process
• Knowledge of finance and accounting practices, procedures and policies particularly pertinent to the NHS including legislation
• Experience of manipulating/ interrogating ledger and information systems
• Knowledge and understanding of NHS Financial regime, in particular the Overseas Visitor guidance and Private Patient framework.
• Knowledge and understanding of VAT regime as applicable to NHS services
• Knowledge and understanding of DHSC Hospital Travel Scheme
• Experience of Integra ledger system
• Additional experience of working in a relevant financial environment

Skills and Knowledge

• Demonstrably good IT skills including Advanced Excel skills
• Excellent oral and written communication skills and verbal reasoning.
• Excellent negotiation and influencing skills.
• High degree of numeracy.
• Understanding and interpretation skills necessary to perform technical expert adviser role
• Ability to meet deadlines through effective organisational and planning skills.
• Ability to motivate and develop teams to achieve performance targets

Personal Qualities

• Self motivation.
• Positive Team Player
• Ability to work under own initiative.
• Methodical approach to work.
• Meticulous.
• Ability to question and learn quickly
• Flexible and adaptable - able to manage competing and changing workloads.

Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here .

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.