Clerical Officer

Sheffield-Teaching-Hospitals-Nhs-Foundation-Trust; Sheffield; Vor Ort; GBP 23.000 - 28.000; Vollzeit

Zusammenfassung

Sheffield Teaching Hospitals NHS Foundation Trust is seeking a Clerical Officer to provide essential administrative support within the Anaesthesia and operating services. The role is based at the Northern General Hospital with 37.5 hours per week.

You will handle mail, filing, notes handling, emails, and follow established protocols, working across sites as required. The post offers NHS benefits, career development, flexible working considerations, and integration into a supportive

Qualifikationen

• GCSE English and Maths at grade C/4 or equivalent
• NVQ Level II in Business Admin/Customer Service/IT
• Experience in an office environment and public-facing role

Aufgaben

• Provide daily administrative support to Anaesthesia and operating services
• Distribute incoming and outgoing departmental mail
• Scan and file request forms and documentation
• Requisition, collect and deliver patient case notes for elective surgery
• Receive and distribute emails; transmit on behalf of others when required
• Follow agreed protocols and policies; maintain confidentiality and data protection

Kenntnisse

Excellent communication

Data protection awareness

Organisation skills

Prioritisation

Ausbildung

GCSE English & Maths (C/4) or equivalent

NVQ Level II in Business Admin/Customer Service/IT

Tools

Microsoft Office (Outlook, Excel, Word)

Infoflex / 59R Software

PAS / Infoflex / SystmOne

Jobbeschreibung

Main area AOS - Theatres Grade NHS AfC: Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Shift work between the hours of 06:30 - 17:00 Monday- Friday) Job ref 190-3211-DIR-SP

Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Sheffield Teaching Hospitals Town Sheffield Salary £25,272 pa/pro rata for part time staff Salary period Yearly Closing 26/10/2026 23:59

Clerical Officer

NHS AfC: Band 2

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

*** THIS VACANCY MAY BE CLOSED EARLY DUE TO THE HIGH VOLUME OF APPLICATIONS RECEIVED ***

Applications are invited from enthusiastic, proactive individuals to provide a daily administrative support service within Anaesthesia and operating services.

The post holder will be based at the Northern General Hospital but could be expected to cover like for like roles cross sites.

Main duties of the job

The successful candidate will provide administrative support to the department including activities such as:

Administrative Support

Distribute incoming and outgoing departmental mail

Scanning and filing of request forms and other documentation as required

Requisition, collection and delivery of patient case notes in a timely fashion to support the admission of patients for elective surgery

Receive and distribute emails within the department and transmit emails on behalf of others when required

To follow agreed protocols and policies seeing advice where appropriate

To work in an efficient, effective and timely manner and be adaptable to change

To work in a safe manner in accordance with departmental and Trust Health & Safety Policies

As a member of the AOS Directorate, the post holder will be welcomed into the established administrative team to work alongside a range of colleagues.

*This post is based at Northern General Hospital but will require you to cover like for like roles cross site as per service need, a FOC bus service operates between sites, all training and support will be given before you are expected to cover*

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

Person specification

Qualifications

• GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
• NVQ Level II in Business Admin/Customer Service/IT

Experience

• Experience of working within an office environment
• Experience of working in a public facing role.
• Relevant experience within the NHS

Further Training

• Knowledge of / experience of using information and/or customer service systems.
• Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
• Previous experience Infoflex / 59R Software
• Previous experience of PAS / Infoflex / SystmOne (area specific software)

Skills and Knowledge

• Understanding of data protection issues and the ability to maintain confidentiality
• Excellent communication skills, with ability to deal with staff at all levels.
• Displays use of initiative with effective organisational skill
• Ability to prioritise and work to strict/conflicting deadlines
• On-going commitment to personal development

Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here .

Candidates are advised to read the attached guidance on using AI technology. W hen you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation. Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position. All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.