Head Housekeeper: Lead, Mentor & Deliver Immaculate Rooms

Thwaites; Fareham; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave

Tips paid regularly

Stream access

Free gym access

Spa discounts

Employee discounts

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Pension and Life assurance

High street perks

Bespoke training programmes

Engaging and supportive work环境

Job summary

Thwaites are seeking a Head Housekeeper to lead our busy housekeeping team at Fareham, ensuring immaculate rooms and exceptional guest experiences. You will supervise standards, mentor staff and respond to guest requests with professionalism.

You will manage timescales, stock and linen, while fostering a supportive and engaging work environment with opportunities for career progression in our nationwide properties.

Qualifications

• Experience supervising or managing a housekeeping team.
• Strong eye for detail and ability to meet targets.
• Ability to communicate at all levels and stay calm under pressure.
• Flexible with working times due to open daily operation.

Responsibilities

• Implementation of the required standards of cleanliness and presentation of rooms.
• Mentor your team to provide high standards and attention to detail.
• Respond to guest requests and rectify problems promptly.
• Ensure tasks are completed within set time frames.
• Oversee stock ordering and linen management.
• Hands-on support to the team as required.

Job description

Thwaites are seeking a Head Housekeeper to lead our busy housekeeping team at Fareham, ensuring immaculate rooms and exceptional guest experiences. You will supervise standards, mentor staff and respond to guest requests with professionalism.

You will manage timescales, stock and linen, while fostering a supportive and engaging work environment with opportunities for career progression in our nationwide properties.