Assistant Head Housekeeper — Lead Team, Elevate Guest Experience

WGC Ltd.; City of Edinburgh; On-site; GBP 27,900 - 34,100; Full time

Benefits offered by this job

Flexible hours

Life Insurance

Training budget up to £10,000

Employee Assistance Programme

28 days holiday

Job summary

A leading hotel services company in Edinburgh is looking for an Assistant Head Housekeeper to oversee the housekeeping team. The role requires previous housekeeping experience and the ability to maintain high service standards while managing staff effectively. You'll ensure that operations meet safety and quality standards while contributing to guest satisfaction. The company provides extensive training opportunities and values a diverse workforce, encouraging applicants from all backgrounds.

Qualifications

• Proven experience in a housekeeping environment delivering consistent service.
• Ability to manage and train a team effectively.
• Strong communication skills for team and guest interactions.

Responsibilities

• Check rooms per company standards and improve cleaning productivity.
• Analyze guest data for resource planning.
• Maintain communication with hotel management and suppliers.
• Recruit and train housekeeping staff.
• Ensure adherence to health and safety policies.

Skills

Housekeeping experience

Attention to detail

Team management

Job description

A leading hotel services company in Edinburgh is looking for an Assistant Head Housekeeper to oversee the housekeeping team. The role requires previous housekeeping experience and the ability to maintain high service standards while managing staff effectively. You'll ensure that operations meet safety and quality standards while contributing to guest satisfaction. The company provides extensive training opportunities and values a diverse workforce, encouraging applicants from all backgrounds.