Head Housekeeper

Care Concern Group; Margate; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the care sector is seeking a dedicated Head Housekeeper to lead its housekeeping team. This role is pivotal in maintaining a clean and welcoming environment for residents, ensuring that the highest standards of housekeeping are met. You will oversee daily operations, manage inventory, and handle resident feedback, all while fostering a supportive atmosphere for your team. If you are a proactive leader with a passion for excellence, this opportunity allows you to make a significant impact in a caring community.

Benefits

Pension

Onsite Parking

Paid DBS

Uniform Provided

5.6 Weeks Annual Leave

Qualifications

• Proven experience in leading housekeeping teams in a care or hospitality environment.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Supervise and manage housekeeping operations and team.
• Train new employees and ensure high standards of cleanliness.

Skills

Leadership

Attention to Detail

Inventory Management

Budget Management

Communication

Education

Experience in Housekeeping Management

Job description

Location:The Nightingale - Ramsgate Road,Margate,Kent,CT9 4DT

We’re looking for a dedicated Head Housekeeper to oversee our housekeeping operations and lead a team committed to excellence in housekeeping. You’ll play a crucial role in upholding the cleanliness and overall atmosphere of our care home. You’ll have the opportunity to lead a dedicated team and ensure the highest standards of housekeeping are met, directly contributing to a pleasant and well-maintained environment for residents.

Key Responsibilities:

• Supervise and Lead: Oversee and manage the housekeeping team, assigning tasks and ensuring daily operations run smoothly.
• Training and Evaluation: Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained.
• Task Management: Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained.
• Inventory Management: Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
• Quality Inspection: Inspect residents’ rooms and common areas to ensure cleanliness and adherence to quality standards.
• Handle Complaints: Address and resolve complaints and requests from residents and staff promptly and professionally.
• Safety and Sanitation: Adhere to and enforce proper safety and sanitation procedures to maintain a safe environment.
• Liaison Role: Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication.
• Budget Management: Manage the budget for housekeeping operations, keeping accurate records of expenses and working within financial guidelines.
• Communication: Regularly communicate with management and attend meetings as required to discuss operations and improvements.

Our care home is part of Care Concern Group; a market leading, family-owned care group operating over 100 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.

We are driven by the five core values that define the Care Concern Group:

Trust | Respect | Passion | Kindness | Inclusivity
These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you’re a proactive leader, with a keen eye for detail and a commitment to housekeeping excellence, this role offers a fulfilling opportunity to showcase your skills and make a positive impact. Apply today and become a key player in our team!

• Pension
• Onsite Parking
• Paid DBS
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)

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