Head Housekeeper

Northampton Business Directory; Kettering; On-site; GBP 32,000; Full time

Job summary

A leading provider of outsourced housekeeping services is seeking a Head Housekeeper for a busy site in Kettering. This role involves managing operations and ensuring exceptional cleanliness and team performance. The ideal candidate will have a strong background in hospitality, demonstrated leadership abilities, and a passion for maintaining high operational standards.

Benefits

Private medical insurance

Early wage access

5.6 weeks holiday (pro-rata)

Comprehensive training and development

Career progression opportunities

Retailer discounts

Mental health support

Workplace pension scheme

Life insurance

Qualifications

• Proven experience as a Head Housekeeper or similar role.
• Strong leadership skills and track record in hospitality.
• Excellent communication abilities, both written and verbal.

Responsibilities

• Lead and inspire housekeeping team to meet service standards.
• Conduct room inspections and monitor site budgets.
• Oversee recruitment, training, and team development.

Skills

Leadership

Communication

Team Development

IT Systems

Health and Safety

Flexibility

Job description

Head Housekeeper - Kettering
Up to £31,500 per annum
Delivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Kettering. The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.

Role Overview:
The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.

Key Responsibilities:

• Lead, manage, and inspire the housekeeping team to meet high service standards.

• Build and maintain strong working relationships with hotel management and staff.

• Conduct regular room and floor inspections to ensure consistent quality.

• Monitor site budgets and contribute to cost efficiency.

• Report weekly performance updates to the Operations Manager.

• Oversee recruitment, training, and development of the on-site team.

• Ensure team members are trained, productive, and supported through coaching and mentoring.

• Maintain full compliance with health, safety, and company policies.

• Promote professionalism, reliability, and a positive team culture.

Candidate Profile:

• Proven experience as a Head Housekeeper or similar supervisory role in hospitality.

• Strong leadership skills with a track record of developing and motivating teams.

• Excellent communication abilities, both written and verbal.

• Confident using IT systems for scheduling, reporting, and team management.

• Skilled in delivering training and maintaining health and safety standards.

• Flexible, proactive, and approachable, with a professional attitude and a sense of humour.

Salary & Benefits:

• Up to £31,500 per annum

• Private medical insurance, including cover for pre-existing conditions

• Early wage access available

• 5.6 weeks holiday (pro-rata based on hours worked)

• Comprehensive training and ongoing development

• Career progression opportunities

• Discounts with major retailers

• Access to confidential mental health and wellbeing support

• Workplace pension scheme (eligibility applies)

• Life insurance after qualifying period

Apply Now
This is a fantastic opportunity for a skilled housekeeping professional to step into a leadership role and drive standards at a well-established hospitality site in Kettering. Applicants should be passionate about service quality, team success, and operational excellence.