Head Housekeeper

The Commercial Hotel; Glasgow; On-site; GBP 26,000 - 32,000; Full time

Job summary

The Commercial Hotel is seeking a Head Housekeeper to manage housekeeping responsibilities, ensuring impeccable cleanliness and team performance. The ideal candidate will bring experience, leadership, and a passion for delivering excellent guest experiences. Competitive pay and perks such as free meals and profit sharing after one year of service are offered to build a strong team culture.

Benefits

Free meals and drinks during shifts

Profit sharing after one year

Wellbeing services and resources

Learning and development opportunities

Qualifications

• Experience in housekeeping with leadership skills.
• Ability to maintain high cleanliness standards.
• Strong communication skills and hospitality mindset.

Responsibilities

• Manage housekeeping tasks and maintain cleanliness standards.
• Coach team members and ensure guest satisfaction.
• Oversee laundry and linen management.

Skills

Team Management

Attention to Detail

Effective Communication

Job description

We know every company would say this, but at Manorview it really is true - our people make this business what it is! They're our greatest asset, and we're very lucky to have them.

Our Head Housekeeper is a constant throughout our venues working with their teams to deliver an impeccable standard of cleanliness throughout our rooms, our public areas as well as our back of house. Our Housekeeping team works incredibly hard to ensure our Guests enjoy a comfortable environment and that our Team have a safe and clean working environment.

They can be found in the stock cupboards ensuring we have adequate provision of clean and well maintained laundry and linen, or out in the corridors monitoring and coaching our teams, or on a busy check-out they can be found with their sleeves rolled up changing beds and cleaning bathrooms.

Our Head Housekeeper is experienced in all elements of Housekeeping using efficient working practices and processes to ensure their team deliver clean rooms in line with Guests expectations. They are regularly found in conversations with other HOD’s, working together to deliver the entire Guest journey throughout the venue.We are very excited to welcome you to our team but don't get us wrong, we are looking for just the right fit. For someone who wants to be part of our journey, who understands our values, purpose and our passion and we won't accept anything less.

Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!

We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.

We make life better for our team by:

• Offering great perks and benefits to be enjoyed by you and your family!
• Sharing our profits with you after 1 year of service
• Giving you free meals, soft drinks and hot drinks on shift
• Listening to our team via surveys and feedback sessions
• Offering free wellbeing services and resources, for help whenever you need it
• Creating great learning and development opportunities to support your career