Head Housekeeper

Forest Park Country Hotel and Inn, Brockenhurst; Brockenhurst; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Work-life balance

TipJar scheme

Career development

Hero of the month/year schemes

Dining discounts

Accommodation discount

Annual stay £1

Employee assistance program

Job summary

The Coaching Inn Group is seeking a Head Housekeeper to lead and motivate our housekeeping team across our historic hotels, ensuring pristine guest rooms and public areas.

You will uphold premium room standards, manage daily workflows, and collaborate with F&B and front office to deliver exceptional guest experiences. Prior hospitality leadership and a passion for customer care are essential.

Qualifications

• Experience leading a team
• High standards to ensure rooms maintain their premium feel
• Great organisation and time management skills
• Can work well within a team, but also with their own initiative

Skills

Team leadership

Time management

Attention to detail

Initiative

Job description

Why work for theCoaching Inn Group?

• Work/Balance?A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips?A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
• Development?Award winning career development programmes
• Reward?We have fantastic Hero of the month and Hero of the year schemes
• Discounts?Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different?Annual stay for £1 offer
• Personal support?Employee assistance programme and wellbeing support

At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments

The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.

We are looking for a talentedHead Housekeeperto join our team.

Who are we looking for?

• Fun andpassionatepeople
  
• Can work well within a team, but also with their own initiative
  
• Can inspire and develop a team
• Experience leading a team
• High standards to ensure our rooms maintain their premium feel
• Great organisation and time management skills

Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.

Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.

We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.

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