Head Housekeeper

TN United Kingdom; Bala; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Manager to lead a team committed to excellence in service. This role involves managing daily operations, conducting inspections, and ensuring compliance with health and safety standards. The ideal candidate will possess exceptional leadership and communication skills, a keen eye for detail, and the ability to multitask in a fast-paced environment. This prestigious position offers a supportive working environment, competitive salary, and opportunities for professional development. Join a team where every detail matters and make a significant impact on guest experiences.

Benefits

Meals on duty

Uniform provided

Free parking

Temporary staff accommodation

Qualifications

• Previous experience in a senior housekeeping role is essential.
• Exceptional leadership and communication skills are required.

Responsibilities

• Lead and inspire the housekeeping team to uphold high standards.
• Conduct regular inspections to ensure flawless presentation.
• Manage rotas, stock levels, and departmental budgets efficiently.

Skills

Leadership

Communication

Team Building

Attention to Detail

Multitasking

Job description

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At Palé Hall, every detail matters. As part of our commitment to excellence, we are seeking a leader who understands that true luxury lies in the smallest touches.

Lead, train, and inspire the housekeeping team to uphold the highest standards of cleanliness, presentation, and service.

Conduct regular inspections of guest rooms and public areas to ensure flawless presentation.

Manage rotas, stock levels, and departmental budgets efficiently.

Liaise with other departments (especially Front Office and Maintenance) to ensure smooth daily operations.

Handle guest requests and feedback with professionalism, warmth, and urgency.

Maintain strict health, safety, and hygiene compliance across all areas.

Qualifications

Previous experience in a senior housekeeping role is essential.

Exceptional leadership, communication, and team-building skills.

A keen eye for detail and an unshakeable commitment to excellence.

Ability to multitask in a fast-paced environment while maintaining grace under pressure.

Discreet, trustworthy, and impeccably presented.

Additional Information

A supportive and prestigious working environment.

Competitive salary and benefits package.

Opportunities for ongoing professional development and career growth.

Meals on duty, uniform provided, free parking and temporary staff accommodation (if applicable).