Head Host: Lead Guest Experience & Service

The Columbo Group; Greater London; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Staff discounts

Acccess to events

Training and development

Recognition program

Voucher incentives

Referral scheme

Global industry trips

Nest pension

Job summary

The Blues Kitchen in London is looking for a Head Host to lead the door and shape the guest journey. You will guide the host team, manage bookings and table flow, and ensure every guest is greeted with warmth and care.

This leadership role offers a path to growth in hospitality, with competitive pay (£12.75 per hour plus tron) and a vibrant, high-energy workplace. You’ll join a renowned venue known for food, music, and great service.

Qualifications

• Experience in a host or reservations role.
• Strong leadership and organisation skills.
• Confidence managing busy services.
• A sharp eye for detail and guest experience.
• Someone who wants to grow into a leadership role in hospitality.

Responsibilities

• Lead and organise the host team during service.
• Manage bookings, walk-ins and table flow with confidence.
• Ensure every guest is welcomed with warmth and care.
• Work closely with managers to optimise service flow.
• Handle guest queries and resolve issues calmly.
• Maintain high standards at the door at all times.

Skills

Leadership

Guest experience

Organisation

Attention to detail

Growth mindset

Job description

The Blues Kitchen in London is looking for a Head Host to lead the door and shape the guest journey. You will guide the host team, manage bookings and table flow, and ensure every guest is greeted with warmth and care.

This leadership role offers a path to growth in hospitality, with competitive pay (£12.75 per hour plus tron) and a vibrant, high-energy workplace. You’ll join a renowned venue known for food, music, and great service.