Head Commis Waiter

Roe Restaurant; City of Westminster; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Staff meals

Job summary

Fallow in St James's Market is seeking a motivated Commis Waiter to join our front-of-house team. You will support service, learn from a high‑quality restaurant and help deliver memorable dining experiences.

Ideal candidates are enthusiastic, team players and eager to develop hospitality skills in a fast-paced setting. Training opportunities and staff benefits are available to help you grow with the group.

Qualifications

• Experience in a fast-paced restaurant is preferred.
• Ability to stay calm under busy service conditions.
• Strong teamwork and client-focused service.
• Willingness to learn and grow in hospitality.

Responsibilities

• Act as the link between kitchen and restaurant, ensuring clear communication.
• Coordinate flow of dishes from kitchen to dining room with accuracy.
• Check plates for presentation, garnishing, and portioning.
• Assist kitchen and restaurant teams during service.
• Maintain pass cleanliness and proper hygiene.

Skills

Fast-paced environment

Attention to detail

Team player

Hospitality eagerness

Toast POS experience

Tools

Toast POS

Job description

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’.

We are looking for an enthusiastic and dedicated Commis Waiter to join our team at Fallow. This is a fantastic opportunity for someone starting their career in hospitality who is eager to learn and grow within a fast-paced, high-quality restaurant environment. As a Commis Waiter, you will support the front-of-house team in delivering outstanding service and ensuring every guest enjoys a memorable dining experience.

Key responsibilities:

• Act as the link between the kitchen and restaurant, ensuring clear and efficient communication throughout service.
• Coordinate the flow of dishes from the kitchen to the dining room, ensuring food is delivered accurately and efficiently.
• Check plates for correct presentation, garnishing, portioning and quality before they leave the pass.
• Ensure dishes are complete and match the correct table and order.
• Communicate with chefs and waitstaff to maintain smooth service and appropriate timing.
• Monitor the pass and prioritise dishes during busy periods to help maintain an efficient service flow.
• Identify and communicate any issues with food, orders or service promptly.
• Assist the kitchen and restaurant teams wherever required during service.
• Keep the pass and expediting area clean, organised and fully prepared throughout service.
• Maintain high standards of hygiene, cleanliness and food safety.
• Develop a strong understanding of the menu and dishes to confidently support both kitchen and service teams.
• Follow all company policies, health and safety procedures and food hygiene standards.

About you:

• Ideally experienced in a fast-paced restaurant.
• Comfortable working in a fast-paced environment and able to remain calm and focused during busy services.
• Highly organised, with excellent attention to detail.
• Passionate about food, hospitality and delivering an excellent guest experience.
• A team player with a positive attitude and strong work ethic.
• Able to prioritise tasks and manage multiple demands during service.
• Experience using Toast or a similar restaurant POS system is desirable, but not essential.
• Confident working on the pass or eager to learn the skills required to become an effective Expeditor.

The benefits:

• Competitive salary.
• Career progression.
• Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.
• Wellbeing initiatives.
• Reward and recognition schemes.
• Free welcome lunch for you and a guest.
• 50% restaurant discounts across the group.
• 25% Friends and Family discounts.
• 50% discount on company retail.
• Supplier trips, staff parties and team socials.
• Staff meal during your shift.
• Increased holiday entitlement after three years employment.
• Enhanced parental leave (after one year’s employment).
• Sabbaticals (after three years employment).
• Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night.

At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.