Head Barista & Coffee Service Lead

BM Caterers; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

BM Caterers London is seeking a Head of Barista to lead the cafe, ensure high-quality beverages, and drive excellent guest experiences. You will oversee bar operations, train staff, and uphold health and safety standards across shifts.

The role requires strong barista leadership, customer service excellence, and the ability to manage stock and processes in a fast-paced environment. London-based position with hands-on front-line responsibilities.

Qualifications

• Food safety and health & safety training completed.
• COSHH awareness and SCAE entry-level knowledge.
• Barista training and till handling experience.
• Allergy awareness and customer service skills.
• Approximately 2 years in a customer-facing service role.

Responsibilities

• Prepare hot beverages to the required standards.
• Ensure suitable food items are available and rotated throughout the day.
• Keep the coffee bar clean, tidy and well stocked at all times.
• Organise time and systems to ensure high service standards.
• Manage queues to keep customers engaged throughout service.
• Follow stock rotation procedures and company instructions.

Skills

Barista trained

Till usage

Allergy awareness

Customer service

Education

Food Safety Level 2 certificate

Health and Safety Level 2 certificate

SCAE Entry Level

COSHH awareness (Skillsoft modules)

Job description

BM Caterers London is seeking a Head of Barista to lead the cafe, ensure high-quality beverages, and drive excellent guest experiences. You will oversee bar operations, train staff, and uphold health and safety standards across shifts.

The role requires strong barista leadership, customer service excellence, and the ability to manage stock and processes in a fast-paced environment. London-based position with hands-on front-line responsibilities.