Head Barista

The Ned; London; On-site; GBP 39,000 - 40,000; Full time

Job summary

The Ned, a leading name in hospitality, is looking for a Head Barista to supervise and enhance guest experiences in their vibrant bars. You will lead a team in delivering exceptional drinks, ensuring the highest standards of service and hospitality. Excellent growth opportunities and a supportive work environment await you.

Benefits

Complimentary meals in restaurant

Exciting learning and development programmes

Exclusive rates at The Ned for family and friends

Wellbeing and health benefits

Birthday off after a year of service

Paid volunteer day

Refer a friend scheme

Regular social events

Employee assistance programme

Reward and recognition initiatives

Qualifications

• Proven track record in delivering outstanding drinks and hospitality.
• Experience supervising or managing a team is beneficial.
• Desire to learn and progress in coffee and hospitality.

Responsibilities

• Prepare and serve hot drinks from various menus.
• Provide exceptional guest service and experience.
• Ensure a clean and safe bar environment.

Skills

Customer Engagement

Coffee Knowledge

Team Leadership

Job description

Our Head Baristas supervise and work alongside our bar teams, the smiling faces serving up the drinks in any of our guest facing or service bars. Each bar is contained inside one of our gorgeous restaurant or floor spaces, each with its own distinct look, vibe, and menu to compliment it.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Head Barista

About The Ned:

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.

As a junior member of the bar leadership team, reporting into the bar managers you will:

• Prepare and serve up perfectly made hot drinks from our range of menus
• On our guest service bars you will be the friendly face providing exceptional experiences, along with recommendations and suggested drinks
• On our service bars you will speedily prepare the orders as they come in, keeping our waiters and runners stocked with the hot drinks they need to deliver a seamless experience to our guests
• All our bars are in full view of the guests, so a tidy, presentable, and slick operation is essential
• As a junior member of the leadership team, you will be a guardian of outstanding hospitality and drinks quality within your team, modelling behaviours, monitoring standards, and providing coaching and feedback where needed
• Maintain a safe and clean bar environment, protecting our guests and your teammates from any possible harm

What you can bring to the role:

• Previous coffee experience with a proven track record of delivering outstanding drinks and hospitality is essential
• Previous experience of supervising or managing a team is beneficial, but experienced baristas looking to take their next step are also welcomed
• You’ll have a fantastic personality, engaging with our customers to give them an exceptional service
• You’ll have great all-round coffee and hot drinks knowledge
• If you have the desire to learn and progress then you can take part in our extensive bar training as part of our monthly learning calendar

What The Ned can give you:

• Estimated yearly pay of £39,520 - £19.00 per hour including service
• Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
• Your birthday off after a year of service and more holiday after five years
• Paid volunteer day
• Refer a friend scheme
• Regular social events, including an annual pool party
• Employee assistance programme – 24/7 advice and support
• Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must have the right to work in the UK to be considered for this role.

Apply today and join us as a Head Barista

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