Head Baker

The Dorchester; City of Westminster; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Complimentary stays

Employee discounts

Pension scheme

Apprenticeships

Social events

Referral bonus

Well-being support

Job summary

The Dorchester in London is seeking a Head Baker to lead the night baking team in the hotel’s pastry kitchen, delivering exceptional bread, viennoiserie, and pastries for a luxury guest experience.

You will oversee production standards, menu development, and training, ensuring top-tier quality and guest satisfaction while aligning with hotel standards and operation hours.

Qualifications

• Previous experience as Head Baker, preferably in a luxury hotel.
• Strong communication skills with a customer service focus.
• English is the primary language used in the hotel.],
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Responsibilities

• Lead a night bakery team in the pastry kitchen to deliver high-quality products and service.
• Oversee preparation and cooking of bread, viennoiserie, and pastry to exceed standards.
• Develop menus, implement installation and training processes, and manage ordering, costing, and yields.
• Ensure compliance with 5-star kitchen processes and guest requirements.
• Support shift-based operations with flexible hours.

Skills

Team leadership

Customer service

English fluency

Communication

Job description

Join us as a Head Baker at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as Head Baker, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you’ll do

As Head Baker, you’ll love what you do and take pride in taking care of our guests.

• You’ll manage & lead a department of night Bakers in the Hotels Pastry kitchen and to provide exceptional food & service
• You’ll also ensure the preparation & cooking of high quality food standards within the kitchen & exceed hotel standards & guest requirements
• You’ll have good knowledge of 5 star kitchen processes and operations, a strong understanding & application of bread products, vienoisserie, fermented doughs
• Menus development, installation and training process
• Ordering systems, costing process and understanding yield process

The items shared are the essence of a day in the life of our Head Baker, but we will make sure you are provided with specifics on how we care for our hotel. The operational hours of work are shift-based and may be subjected to change.

What you’ll bring

• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Head Baker, you’ll have the opportunity to bring these to life and continue to create our legacy.
• Previous experience as a Head Baker, preferably in a luxury hotel
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

What you’ll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discountswithourhotels, and benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustmentsto how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email [e-mail] so that we can discuss how we can support you through this process.