HE Education Manager - Lead, Support & Compliance

Community Sports Foundation; Norwich; On-site; GBP 32,000 - 42,000; Full time

Job summary

Norwich City Community Sports Foundation in Norwich is seeking an Education Manager - Higher Education to lead the day-to-day delivery of the Foundation’s Higher Education programme, supporting learners to achieve strong academic outcomes and positive progression.

The role also ensures compliance requirements are met, leads recruitment activities, and supports the Further Education provision as required.

Qualifications

• Experience supporting learners within a Higher Education or post-16 environment.
• Strong understanding of learner support, progression, achievement and retention strategies.
• Ability to monitor learner performance and provide effective academic and practical coaching.
• Knowledge of quality assurance, compliance, safeguarding, and regulatory requirements within education.
• Ability to build effective partnerships with learners, colleagues, employers, universities, and other stakeholders.
• Excellent communication, interpersonal, organisational, and relationship-building skills.
• Experience delivering teaching, training, workshops, tutorial, or other learner-focused activities.

Responsibilities

• Lead day-to-day delivery of the Higher Education programme.
• Support learners to achieve strong academic outcomes and progression.
• Ensure compliance requirements are met.
• Lead recruitment activities.
• Support Further Education provision as required.

Skills

Learner support

Progression strategies

Academic coaching

Quality assurance

Compliance knowledge

Partnership building

Communication

Organisation

Job description

Norwich City Community Sports Foundation in Norwich is seeking an Education Manager - Higher Education to lead the day-to-day delivery of the Foundation’s Higher Education programme, supporting learners to achieve strong academic outcomes and positive progression.

The role also ensures compliance requirements are met, leads recruitment activities, and supports the Further Education provision as required.