HCM Business Analyst

FalconSmartIT; Wimbledon; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A technology consulting firm is seeking an experienced HCM Business Analyst in Wimbledon, UK. The role involves post-production support, managing client relationships, and leading business requirement sessions. The ideal candidate has over 5 years of experience in Workday HCM and strong communication skills. This position offers a hybrid working model.

Qualifications

• 5+ years of recent Workday experience implementing/supporting HCM modules.
• Experience with Core HR and UK Payroll.

Responsibilities

• Provide post-production support and enhancement services in Workday HCM.
• Manage client relationships and resolve support requests.
• Lead sessions to analyze and scope complex business requirements.
• Provide Workday best practices and ensure high quality deliverables.

Skills

Understanding of core Workday competencies

Experience in implementing Workday modules

Strong client relationship building

Excellent verbal and written communication

Problem-solving skills

Job description

Job Title : HCM Business Analyst

Job Type : Permanent

Job Location : Wimbledon, UK / Hybrid

Job Description : Responsibilities

• Provide post-production support and enhancement services in multiple areas of Workday HCM and serve as the subject matter expert to assist fellow team members and clients
• Participate in advisory, planning and implementation of additional Workday HCM modules by documenting requirements, mapping processes, and implementing best‑practice configuration
• Manage client relationships and resolves client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services
• Lead sessions with clients and team members to analyze and scope complex business requirements
• Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability
• Provide guidance to and collaborate with team members to research and resolve complex client requests
• Provide Workday best practices and ensure high quality deliverables
• Communicate effectively with clients to convey project updates, configuration recommendations, and Workday best practices
• Prioritize client s interest and proactively listen to ensure that work exceeds their expectations
• Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice
• Take initiative to perform or delegate other related duties as needs are discovered, including internal projects

Looking for

• Strong understanding of core Workday competencies (business process, reporting, security) and deep expertise in one (or multiple!) Workday HCM functional areas
• Experience implementing / supporting Workday modules related to Core HR and UK Payroll Mandatory
• 5+ years of recent Workday experience implementing / Supporting Workday HCM modules
• Strong experience within Workday HCM deployments and operational support projects
• Ability to build and develop strong client relationships
• Excellent verbal and written communication skills
• Passionate about knowledge sharing
• Ability to learn technology quickly through instruction and self‑training
• Ability to interact and collaborate effectively with clients and co‑workers in a positive manner that engenders confidence and trust
• Good problem solver with ability to consider alternative and diverse perspectives