HCA/Phlebotomist

NHS; Farnborough; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading health care provider in Farnborough seeks a Health Care Assistant (HCA) to join their team. Candidates must have phlebotomy skills and at least one year of experience, or be willing to undergo full training. The role involves assisting the nursing team with clinical tasks and ensuring high-quality patient care in a small, friendly practice.

Qualifications

• Minimum 1 year experience as HCA in a GP practice.
• Qualified in phlebotomy.
• Basic Life Support training.

Responsibilities

• Assist nursing team with clinical duties including venepuncture and ECGs.
• Provide patient care and health promotion.
• Maintain accurate records using EMIS clinical system.

Skills

Phlebotomy

Communication

Teamwork

Education

Level 2 in Health and Social Care

GCSE Grade C or above in English

Job description

We are looking for someone ideally with experience of working as a HCA within a GP Practice. You must have phlebotomy skills with a minimum of one years experience as an essential skill, if no GP Practice experience we can offer full training.

You will be working alongside our nursing team and our existing highly experienced HCA.

We are a small practice with 6500 patients and 3 partners. For this reason we have limited room space so the hours and days are quite specific. We can have some flexibility if you want more or less hours but initially we are looking at the following:

Monday: ideally all day from 8-6.30pm but you could do less hours if wanted

Tuesday: ideally 3-8pm

Friday: 8-12

Main duties of the job

The main duties of the role would be to assist the nursing team. You would be expected to carry out the following duties along with additional duties as required by the team:

ECG

BP/weight

Diabetes foot checks

About us

We are a small friendly surgery in North Camp Farnborough with 6500 patients. We have a rapidly increasing patient list which is why we are looking for another HCA to join the team.

We have 3 female partners and have a very good team spirit amongst the staff.

Job responsibilities

Job Summary:

The postholder will work as amember of the Health Care Team offering directed treatments to meet the needsof patients under indirect supervision of the Registered Practice Nurse and orGeneral Practitioner.

The following list serves toillustrate the scope and responsibilities of the post and is not intended to beexclusive.

Main duties andresponsibilities:

1) Clinical

Toprovide high quality patient care

To work as a supervised memberof the health care team, performing delegated nursing duties, for example:

Venepuncture

ECGs

Injections ie,Flu

Urine testing

Blood pressuremonitoring

Ordering of healthpromotion literature

Ordering of stockfrom local hospital

Lifestyle Adviceand Education

Well PersonClinic

Any other dutiesassigned to this role

Identified areas for Trainingwill also be provided

Please note this list is not exhaustive.

To run health promotion anddisease related clinics under the supervision of the Practice Nurse.

Ensure that thecare given meets the requirements of local and national guidelines, policiesand standards including the Quality Outcome Framework (QoF)

Respond tomedical emergencies, incidents and accidents, as directed and as competent todo so. Is

Trained in BasicLife Support.

To undertakeinitial health assessments at reception and highlight concerns to Nurse or GPon duty.

To be responsiblefor the ordering of repeat medication as prescribed by the GP, safe keeping andprocesses for the storing of all medicines/drugs according to NMC standards andNorth East Hampshire CCG.

To ensure thatall daily records for fridge temperature, key safe log, emergency drug box andcupboard are checked within the correct timescales and any anomalies arereported to the Medical Director in absence of the Practice Nurse.

Maintain ColdChain procedures

Provideinformation, advice and support to patients face to face and via the telephone.

Promote &participate in maintaining a safe comfortable & therapeutic environment.

Involved in teamdiscussions to ensure best practice

To participate inoutreach clinics providing healthcare and lifestyle advice to hard-to-reachgroups

To work with theethos of North Camp Surgery with the aim of achieving the key PerformanceIndicators required by CCG.

Use appropriateinfection control procedures and maintain work areas in each clinical room sothat they are clean, safe and free from hazards reporting of any potentialrisks identified, including:

1. hand washing

2. universal hygieneprocedures

3. collection and handlingof laboratory specimens

4. segregation and disposalof waste materials

5. decontamination ofinstruments and clinical equipment

6. reporting and treatmentof sharps injuries

7. dealing with blood andbody fluid spillages

8.Assist patients and colleagues in adopting sound infection control measures

2) Administration

To maintainaccurate records and data on Treatment Room activities in a timely fashionusing EMIS clinical system.

To work as aneffective team member and promote a multi-agency collaborative approach tohealth care.

Maintain theestablished reporting documentation and communication system to ensureefficient evaluation and monitoring.

Report and recordall clinical incidents to Practice Manager.

Maintain andensure the effective use of clinical stock levels

3) Communication

Establish andmaintain effective working relationships with individuals and other health carepartnerships.

To communicateeffectively using a variety of communications skills: verbal, & non-verbal,written and electronic, with a range of individuals and organisations withinthe NHS.

Make allreasonable attempts to overcome any barriers to understanding that may occur,giving due consideration to ethnicity, language, educational ability, barrierscaused by illness/distress etc. which may adversely affect communication.

Assess individualcommunication needs and understanding for informed consent.

Working with interpreters[link workers] for non-English speaking patients.

4) Education, Training &Research

To takeresponsibility for own professional development undertaking training forspecific clinical tasks

Participate inclinical audit

Participate inresearch programmes as appropriate.

Participate inthe development and implementation of standards and audit activities.

Attend allmandatory training courses and the updates and any study days as appropriate tothe post

Attendperformance and development reviews with your line manager.

General Duties:

The Post Holder may berequired to work additional hours to cover holidays and sickness.

Maintainingregular consistent attendance, punctuality, personal appearance and adherenceto relevant health and safety procedures.

To attend allstatutory and mandatory training courses and any courses specific to this roleas discussed with the line manager.

To be availablefor staff meetings and meetings with management.

To have a goodunderstanding and follow company policies and procedures.

Establish andmaintain effective working relationships with co-workers and the generalpublic.

Attendperformance and development reviews with your line manager.

Person Specification

Academic/VocationalQualifications

Educated toGCSE standard (or equivalent) with grade C or above in English

Evidence ofcontinuing professional development

Good keyboardskills experience of using Microsoft office e.g. Word, Excel

Experience ofusing EMIS clinical system

Basic LifeSupport Training

Experience

Experience ofworking as a HCA in the NHS and or caring environment.

Experience ofworking autonomously in treating patients.

Experience ofworking in teams within a clinical team setting.

Experience ofworking in a multidisciplinary environment with a wide range of individualsat different levels.

Experience ofdeveloping relationships with external agencies and organisations.

Experience ofworking across organisational boundaries within health or social care.

At least 1 years experienceof working as a HCA in the NHS and or caring environment.

Experience of performing newpatient health checks within general practice.

Experience of working withina GP Practice.

Experience of working withhard to reach group.

Knowledge

An understanding of the roleof Primary Care Trusts within the wider NHS.

An understanding of thestructure for the delivery for primary health care services.

An understanding of theimplications of cultural difference for service delivery.

An understanding of the stepsthat need to be taken to provide appropriate, accessible and sensitiveprimary health care services.

An understanding of teamdynamics, including what factors make a team work well and what can go wrong.

Skills

Can work well in a team and autonomously.

Able to build effective workingrelationships at all levels.

Has excellent communication (oral andwritten) and interpersonal skills.

Able to listen carefully in order tounderstand the needs of others and empathise

Good time management - Able to organize ownday-to-day tasks and able to prioritise time sensitive tasks

Able to be proactive

Can network with other professionals

Able to deal with change in a rapidly changingenvironment.

Able to dealsensitively with anguished and distressed individuals.

Able toremain impartial and non-judgmental during times of sensitivity, stress andconflict.

Able tomaintain confidentiality at all times with regards to patients and staff.

Qualities

Self-motivatingable to work with minimal supervision

Adaptable andinnovative

Gains respectby example and leadership

Honest, caringand sympathetic

Personable andapproachable

Hardworking, reliable and resourceful

Other instructions

Willing to workflexible hours as necessary to achieve work life balance for self and withinthe team

Willing toundertake training relevant to the position

Must either beHepatitis B immune or be willing to undergo an immunisation course.

Person Specification

Qualifications

• Qualified in phlebotomy
• Qualified to level 2 in Health and social care

Experience

• Must have a minimum of 1 years recent phlebotomy experience
• Experience of working in a nursing team
• Experience of working in Primary care
• Experience of working in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.