HART Group Manager

North West Ambulance Service NHS Trust; Manchester; Hybrid; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Pension scheme

Up to 33 days annual leave

Training and development opportunities

NHS discounts

Cycle to Work Scheme

Job summary

North West Ambulance Service NHS Trust is recruiting for a HART Group Manager based in Greater Manchester. The post involves responsibility for local operational service delivery, rostering of resources, fleet, equipment and estates management, and financial management within the group of stations.

Working across two sites, the post focuses on staff welfare, health and wellbeing measures, line management, and ensuring staff are trained and prepared.

Qualifications

• HCPC registered Paramedic with autonomous practice.
• Educated to degree level or equivalent.
• Full UK driving licence with C1.
• NILO training or willingness to work towards.

Responsibilities

• Lead local operational service delivery for two sites.
• Manage rostering, fleet, equipment, and estates within group.
• Support clinical skills implementation and CPD in line with NHS Core Standards.
• Ensure staff welfare, absence management and investigations.
• Contribute to on-call rota as National Inter-Agency Liaison Officer.

Skills

Operational leadership

HART knowledge

CPD

Collaborative teamwork

Inclusive leadership

HR processes

Line management

Education

HCPC registered Paramedic

Degree level education

Full UK driving licence

NILO training

Job description

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

At NWAS, we are committed to creating a diverse, inclusive and anti-racist workplace where everyone feels valued and has the opportunity to thrive. Our Anti-racist Statement sets out our commitment to becoming an anti-racist organisation and ensures these principles are embedded throughout our recruitment practices.

Our workforce is currently under-represented by people from black and minority ethnic backgrounds, and we encourage applications from people of all backgrounds. By building a workforce that better reflects the diverse communities we serve, we can provide the right care, at the right time, in the right place, every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

Job overview

1 position available for a HART Group Manager – based in Greater Manchester The HART Group Manager will assume responsibility for local operational service delivery, acting on behalf of, and deputising for the Head of Special Operations within their group of stations. They will have responsibility for HART resource management and planning (rostering of resources), fleet, equipment and estates management, and financial management within their group of stations.

With an in depth knowledge of Special Operations, the HART Group Manager will plan the deployment of resources to ensure NWAS response to incidents within a Hazardous Area meets the National Core Standards requirement.

Main duties of the job

Working across two sites, the HART Group Manager will have a focus on staff welfare support and management , implementing health and wellbeing measures within a specialist response team .

They will manage and oversee absence management procedures, working with Team Leaders to make sure staff are escalated where appropriate . They will also undertake investigations as appropriate . They will have responsibility for ensuring that the staff working in their group of stations are appropriately trained, are paid correctly, have access to kit, equipment and vehicles required to do their jobs, and are supported to be at work.

They will also have a responsibility for maintaining the health and wellbeing of the staff working in the group they are managing – implementing health and wellbeing initiatives driven by the organisation and by the wider EPRR network .

The HART Group Manager will support the clinical lead implementation of clinical skills across the area of responsibility. This will include ensuring that staff within the team maintain clinical skills to a level in line with NHS Core Standards .

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

Guided by the Head of Special Operations, the HART Group Manager will work closely with the HART Clinical Lead to support them to deliver against clinical performance within their group and support HART Training Managers in delivery of HART training competencies.

As trained National Inter-Agency Liaison Officer (NILO), the HART Group Manager will contribute to the Trust’s on-call rota .

Professional discussion are due to be held on 13th October 2026.

For further details about the role you can contact Matt Calderbank, Head of Special Operations at [e-mail] or by calling 0781230 5753 (contactable between 28/09/26–01/10/26 )

Alternatively, you can contact Jonny White, HART Group Manager at [e-mail] or by calling 07591428226 (contactable between 23/09/26 - 30/09/26 ).

Person specification

• Expert knowledge of operational leadership in the Pre-hospital setting and able to demonstrate credibility across a Special Operations setting.
• Knowledge and understanding of HART working and interoperable capabilities.
• Evidence of relevant CPD.
• Ability to work collaboratively with other health professionals and blue light partners.
• Demonstrable compassionate and inclusive leadership.
• Experience in the application of HR processes.
• Demonstrable experience of line management responsibilities.

Qualifications & Knowledge

• HCPC registered Paramedic working to full scope of autonomous practice.
• Educated to degree level or relevant professional experience.
• Full UK driving licence, with C1.
• NILO training or willing to work towards

Experience

• Demonstrable experience working within a supervisory/ operational leadership setting.
• Demonstrable experience of leading teams to deliver against objectives.
• Experience of providing operational and/or tactical level command support at multi-agency incidents.

Values & Behaviours

• Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.

Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.

Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.

A valid right to work and identity check

Reference checks -Thiswill cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’.

DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.

Occupational Health - You will require satisfactory medical clearance.

Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.

From 1 st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments).

If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.