Hardware Reliability Engineer – AI Compute

Graphcore; West of England; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Flexible working

Generous leave

Pension matching

Phantom equity

On-site barista and free food

Income protection and life assurance

Private medical insurance and dental

Job summary

Graphcore is building the hardware and systems infrastructure needed for the next generation of AI breakthroughs. This role helps prove those platforms work when complexity, scale and pressure increase.

You will lead advanced operational, diagnostic and engineering support across lab and data centre environments, improving hardware bring-up, validation and troubleshooting for AI compute platforms. Join a fast-moving team that values practical engineering judgement, data-driven decisions and

Qualifications

• Strong knowledge of server hardware architectures and board-level debugging.
• Experience isolating failures using system logs, telemetry, power data and thermal metrics.
• Hands-on experience with HPC systems, AI compute platforms or rack-scale infrastructure.
• Ability to lead structured root cause analysis and propose practical corrective actions.

Responsibilities

• Lead advanced operational, diagnostic and engineering support across lab and data centre environments to improve bring-up, validation and troubleshooting for AI compute platforms.
• Diagnose failures across server blades, racks, power systems, thermal behaviour, network configuration and BIOS/BMC issues with clear root cause analysis.
• Support new platforms from early bring-up through deployment, helping Graphcore move faster with confidence.

Skills

Server hardware architectures

Board-level debugging

Telemetry logs analysis

Power/thermal data analysis

HPC / AI compute platforms

Root cause analysis

Cross-team collaboration

Excellent communication

Job description

Graphcore is building the hardware and systems infrastructure needed for the next generation of AI breakthroughs. This role helps prove those platforms work when complexity, scale and pressure increase.

You will lead advanced operational, diagnostic and engineering support across lab and data centre environments, improving hardware bring-up, validation and troubleshooting for AI compute platforms. Join a fast-moving team that values practical engineering judgement, data-driven decisions and