Hands-On Warehouse Manager & Stock Lead

Confidential; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Staff discount

Free Parking

NEST pension

Cycle to Work scheme

Team socials

Casual dress

Job summary

REGULATION, a London-based adult lifestyle retailer serving LGBT+ communities, operates a Soho store, online, and a small warehouse in Walthamstow. We seek a hands-on Warehouse Manager to run the E17 operation, leading a two-person team and ensuring stock accuracy, order turnaround and a safe working environment.

You will pick, pack and receive alongside the team, plan and improve warehouse processes, manage carrier collections, and maintain high standards of health and safety, QA and KPI

Qualifications

• Essential: 2+ years in warehouse/stockroom, e-commerce or retail fulfilment.
• Essential: supervising or ready to step up to supervision.
• Essential: confident with warehouse management software and PDAs, quick to learn new systems.
• Essential: strong attention to detail and accurate record-keeping.
• Essential: good literacy, numeracy and clear communication with colleagues and carriers.
• Essential: able to prioritise, problem-solve and work at pace without losing accuracy.
• Essential: reliable, organised and a team player.

Responsibilities

• Plan and oversee daily goods in, picking, packing and despatch so orders leave on time.
• Hands-on picking, packing and stock processing with the team using PDAs and systems.
• Receive and check deliveries and returns, store stock in correct locations.
• Manage carrier collections and despatch, resolve courier issues with shipping partners.
• Maintain clean, tidy work areas and uphold QA and health & safety standards.
• Lead two Warehouse Operatives, set daily priorities and conduct inductions and appraisals.

Skills

Team leadership

Inventory management

PDA/WMS proficiency

Attention to detail

Communication with carriers

Problem solving

Organisation & reliability

Tools

Warehouse management software

PDAs

Job description

REGULATION, a London-based adult lifestyle retailer serving LGBT+ communities, operates a Soho store, online, and a small warehouse in Walthamstow. We seek a hands-on Warehouse Manager to run the E17 operation, leading a two-person team and ensuring stock accuracy, order turnaround and a safe working environment.

You will pick, pack and receive alongside the team, plan and improve warehouse processes, manage carrier collections, and maintain high standards of health and safety, QA and KPI