Hands-On General Manager: Restaurant & Pantry Operations

Compass Group PLC; Staines-upon-Thames; On-site; GBP 55,000 - 75,000; Full time

Job summary

Compass Group UK&I is seeking a hands-on General Manager to lead a team of around 8 in a high-end corporate hospitality setting. You will oversee the restaurant and pantry operations, supporting service and ensuring a consistently positive guest experience.

The role blends people leadership, operations management, commercial responsibility and client engagement, with a focus on high standards, safety and a positive team culture.

Qualifications

• Experienced hands-on General Manager with leadership of a team in hospitality.

Responsibilities

• Lead, motivate and develop your team.
• Oversee the daily restaurant, pantry and hospitality operations.
• Work alongside the team during service, setting the standard through a hands-on approach.
• Deliver consistently high standards of food, service, cleanliness and presentation.
• Manage rotas, staffing levels, labour costs and operational budgets.
• Monitor stock, ordering, deliveries, waste and supplier performance.
• Build strong relationships with clients, customers and key stakeholders.
• Handle feedback and resolve operational issues quickly and professionally.
• Ensure full compliance with food safety, health and safety, allergen and company procedures.
• Support training, performance management and ongoing team development.
• Identify opportunities to improve service, efficiency and the overall customer experience.

Job description

Compass Group UK&I is seeking a hands-on General Manager to lead a team of around 8 in a high-end corporate hospitality setting. You will oversee the restaurant and pantry operations, supporting service and ensuring a consistently positive guest experience.

The role blends people leadership, operations management, commercial responsibility and client engagement, with a focus on high standards, safety and a positive team culture.