Corporate Campus Catering Lead: Food & Guest Experience

Compass Group UK; Billingham; On-site; GBP 27,000 - 45,000; Full time

Job summary

Compass Group UK&I is seeking a General Catering Manager to lead a busy workplace dining operation on a corporate campus. You will oversee multiple outlets, deliver outstanding customer experiences and drive commercial performance.

The role requires strong leadership, P&L responsibility, and the ability to build trusted client relationships while inspiring and developing frontline teams. You'll report to the site leadership team and work Monday to Friday with daytime hours.

Qualifications

• Experience leading multi-outlet catering and hospitality operations.
• Strong financial and commercial awareness with P&L responsibility.
• Excellent client relationship and stakeholder management skills.

Responsibilities

• Lead a multi-outlet catering and hospitality operation within a busy workplace environment.
• Create exceptional customer experiences that keep people coming back.
• Build strong and trusted relationships with clients and key stakeholders.
• Drive commercial performance through full accountability for budgets, forecasting and P&L.
• Identify opportunities to grow revenue, improve services and enhance the customer journey.
• Inspire, coach and develop management and frontline teams.
• Deliver high standards across food quality, hospitality and service.
• Champion wellbeing and sustainability initiatives.
• Ensure compliance with Health & Safety, Food Safety and company policies.
• Deliver against KPIs, contractual objectives and customer satisfaction measures.

Skills

Multi-outlet catering

Financial acumen

Client relationship management

Team development

Strategic leadership

Operational excellence

Communication

Job description

Compass Group UK&I is seeking a General Catering Manager to lead a busy workplace dining operation on a corporate campus. You will oversee multiple outlets, deliver outstanding customer experiences and drive commercial performance.

The role requires strong leadership, P&L responsibility, and the ability to build trusted client relationships while inspiring and developing frontline teams. You'll report to the site leadership team and work Monday to Friday with daytime hours.