Hands-On General Manager – Leisure Vehicle Sales

Major Recruitment North West Perms; Hitchin; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Major Recruitment North West Perms in Hitchin, England, seeks a hands-on General Manager to lead a small team across sales, operations and customer service. You will drive day-to-day management with a focus on delivering excellent customer experiences and growing profitability.

The successful candidate will oversee sales and service, maintain high vehicle standards, and liaise with manufacturers in a busy, independent environment.

Qualifications

• Proven experience in a management or senior role (automotive, leisure, or retail preferred).
• Strong sales ability with a proactive, hands-on approach.
• Excellent customer service and communication skills.

Responsibilities

• Oversee daily operations across sales, service, and administration.
• Actively contribute to vehicle sales, supporting customers from enquiry through to handover.
• Deliver exceptional customer service and handle escalated queries.
• Lead, motivate, and support a small team.
• Monitor business performance, controlling costs and driving profitability.
• Liaise with manufacturers.
• Promote the business at industry events to generate new sales opportunities.
• Maintain high standards across the site, including vehicle presentation and facilities.

Skills

Management experience

Sales skills

Customer service

Communication

Leadership

Job description

Major Recruitment North West Perms in Hitchin, England, seeks a hands-on General Manager to lead a small team across sales, operations and customer service. You will drive day-to-day management with a focus on delivering excellent customer experiences and growing profitability.

The successful candidate will oversee sales and service, maintain high vehicle standards, and liaise with manufacturers in a busy, independent environment.