H&T 5962 - G2 Support Officer (Homelessness) (604437)

South Lanarkshire Council; Hamilton; On-site; GBP 33,000 - 34,000; Full time

Benefits offered by this job

Enrolment in LGPS pension scheme

Salary Sacrifice AVC scheme

Up to 33 days annual leave

Public holiday entitlement up to 10

Job summary

South Lanarkshire Council in Hamilton is seeking a Support Officer to deliver a wide range of housing services to homeless households. You should have experience in a housing support setting and understand current issues affecting vulnerable people.

The role requires IT competence (Academy and Microsoft Office) and the ability to organise workloads, communicate effectively with partner agencies, and adapt to changing priorities.

Qualifications

• Experience in housing support for vulnerable/distressed clients.
• Ability to use IT packages including Academy & Microsoft Office Suite.
• Excellent communication and liaison skills with agencies.

Responsibilities

• Deliver a wide range of housing services to homeless households.
• Organise and prioritise workload in a fast-changing environment.
• Liaise effectively with partner agencies and stakeholders.

Skills

IT Skills

Academy

Microsoft Office

Communication

Liaison with agencies

Organising workload

Tools

Academy

Microsoft Office Suite

Job description

Job Description

ACTUAL CLOSING DATE: Applications must be received by 12 November 2026 at 11:55pm

Location: Brandon Gate, Hamilton

Hours: 35 hours per week, Permanent

Work Pattern: Monday - Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm

Salary: £33,468 - £34,399 per year

As a Support Officer you will be responsible for delivering a wide range of services to homeless households.

You should have similar experience of working in a housing support service with clients in vulnerable or distressed situations and have an understanding of current issues and legislation in relation to the protection of children and vulnerable adults.

You should be able to demonstrate practical knowledge of a variety of IT packages including Academy & Microsoft Office Suite.

You should also demonstrate the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service.

You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.

The Council is committed to improving the skills and competence of our housing staff.

As part of your duties you will be required to undertake further training and/or qualifications, including those introduced by the Scottish Social Services Council for employees working in the housing support sector.

View the Support Officer job profile

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.

This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults.

Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.

Overseas Criminal Records Check

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of 12 months in the past 10 years.

Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement

The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
• Employee Discounts - including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

About Us

South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, has 16,000 employees, and a budget of almost £1bn. The large and varied geographical territory takes in rural and upland areas, market towns such as Lanark, Strathaven and Carluke, the urban burghs of Rutherglen, Cambuslang, and East Kilbride which was Scotland's first new town.

Our vision is for South Lanarkshire as set out in our Economic Strategy is to have one of the strongest and most dynamic economies in Scotland, where businesses, communities, and residents achieve their full potential and prosper.

We will achieve this through three key interrelated themes:

• People - skills, learning and employability
• Place - physical infrastructure and place
• Business - business development and growth