Gynaecology Cancer Administrator

The Shrewsbury and Telford Hospital NHS Trust; West Midlands; On-site; GBP 21,000 - 32,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking a motivated administrative professional to join the Gynaecology Oncology support team. You will help ensure appointments and treatments are managed efficiently and patient information is handled with care.

Working with coordinators and managers, you will monitor patient pathways, prepare reports, and contribute to service planning while following NHS policies and trust procedures. A team-focused, patient-centered approach is essential.

Qualifications

• English GCSE (A-C) or equivalent qualification or experience.
• NVQ Level 2/3 or equivalent level of knowledge and experience.
• Administrative experience and IT skills.
• Experience of dealing with patients/clients and good organisation.

Responsibilities

• Support the Gynaecology Oncology team to provide a high-quality service for patients.
• Work with coordinators to monitor patient pathways and NHS waiting time targets.
• Prepare reports and maintain accurate records to support service planning.
• Follow Trust policies, ensuring confidentiality and safe working practices.

Skills

Administrative experience

IT skills

Patient interaction

Excellent telephone manner

Keyboard skills

Organisational skills

Willing to travel

Communication skills

NHS software familiarity

Education

English GCSE (A-C) or equivalent

NVQ Level 2/3 or equivalent

Tools

Somerset

Careflow

NHS software

Job description

Detailed job description and main responsibilities

• Support the Gynaecology Oncology team to provide a high-quality service for patients and help ensure appointments and treatments are managed effectively.


• Work closely with coordinators and managers to monitor patient pathways and support key NHS waiting time and cancer treatment targets.


• Prepare reports, maintain accurate records and help analyse information to support service planning and performance.


• Follow Trust policies and procedures, including patient access and confidentiality requirements, to ensure work is carried out safely and correctly.


• Build positive working relationships with colleagues across the Trust and contribute to service improvements that benefit patients.


• Help manage office resources and supplies, while supporting the efficient and effective use of Trust resources.

Person specification

Essential criteria

• English GCSE (A-C) (9-4) or equivalent qualification or experience


• NVQ Level 2/3 or equivalent level of knowledge and experience


• Administrative experience


• Experience of working with software programmes


• Computer literate with IT skills e.g. use of


• Experience of dealing with patients/clients


• Good organisational skills


• Good keyboard skills


• Excellent telephone manner


• Willing to travel and work across sites if required

Desirable criteria

• ECDL


• RSA Stage 3


• Previous NHS experience


• Experience of using Trust software such Somerset and Careflow


• Understanding and knowledge of \"choice\" in healthcare


• Knowledge of NHS polices

Skills

Essential criteria

• Understanding of Cancer Pathways and Requirements

Desirable criteria

• Understanding of Performance Pathways

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant's qualifications will be checked with the educational institution or provider.

If you require the application form in an alternative format, please call the Recruitment Team on 01743 492402 or email us at [e-mail]

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Don't meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to a safe, inclusive workplace free from sexual misconduct, harassment, and discrimination.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.