Gyms Duty Manager - Full Time

JD Sports Fashion; Milton Keynes; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Staff discount

Job summary

JD Gyms in Milton Keynes is seeking an experienced Gym Manager to lead operations, drive memberships, and nurture a high-performance team. You will model exceptional customer service, uphold brand standards, and collaborate with the General Manager to grow the business.

This role requires early starts, weekend work, and a hands-on approach to safety, facility upkeep, and local marketing activity. If you are passionate about fitness, team leadership, and achieving sales targets, join JD Gyms and

Qualifications

• Experience managing a leisure facility or gym.
• Strong customer service with inspirational leadership.
• Qualified Level 2 Gym Instructor.
• Experience driving sales and coordinating local marketing.
• Experience as Assistant Manager or Fitness Manager is a plus.

Responsibilities

• Oversee daily gym operations, opening/closing.
• Early starts, weekends as required.
• Adhere to Health and Safety policies and brand standards.
• Maintain JD Gyms Brand Standards and cleanliness.
• Conduct safety checks and report defects.
• Achieve sales and membership targets.
• Drive secondary spend revenue.
• Ensure staff uniform standards and high service.
• Deliver outstanding member service.
• Foster a positive team environment.
• Undertake other duties as needed.
• Act as an ambassador for JD Gyms.

Skills

Team leadership

Customer service

Operations management

Sales drive

Marketing coordination

Education

Level 2 Gym Instructor

Job description

This is JD. Born in 1981. Built for Now.

At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry.

We’re fast-paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward, if you’re ready to bring your energy, ideas, and personality to a team that values them.

This is your moment. This is JD. Are you in?

Role overview

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
• Expectation to work early in the morning, late weekdays, and weekends.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spend revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
• To undertake any other reasonable duties/projects/meetings, that may be required.
• To always be an ambassador of JD Gyms.

Skills and Experience

• Must have experience, ideally in a management position within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor
• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
• We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time

#JD