Gym Member Experience & Cleanliness Pro

JD Gyms; Castleford; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Gyms Castleford is looking for cleaners to uphold high cleanliness standards and provide a welcoming, professional environment for members and colleagues. You will help maintain a pristine facility and support safety policies throughout the club.

Join a committed on-site team and contribute to JD Gyms' brand standards while conducting routine cleaning checks and delivering outstanding member service. Prior customer-facing or leisure experience is advantageous.

Qualifications

• Strong interpersonal skills with attention to detail and a commitment to maintaining high standards.
• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication skills with the ability to build positive relationships with members and colleagues.
• Ability to work collaboratively as part of a team while managing responsibilities independently.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Support and maintain JD Gyms brand standards across all areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report all defects to ensure the building and its equipment is safe to use.
• Ensure the gym facility is maintained to a high standard of cleanliness.
• Maintain professional appearance and uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.
• To undertake any other reasonable duties.

Skills

Strong interpersonal skills

Attention to detail

Customer-facing experience

Effective communication

Teamwork

Job description

JD Gyms Castleford is looking for cleaners to uphold high cleanliness standards and provide a welcoming, professional environment for members and colleagues. You will help maintain a pristine facility and support safety policies throughout the club.

Join a committed on-site team and contribute to JD Gyms' brand standards while conducting routine cleaning checks and delivering outstanding member service. Prior customer-facing or leisure experience is advantageous.