Gym Hygiene & Member Experience Associate

JD Sports Fashion PLC; Farnborough; Hybrid; GBP 12,000 - 18,000; Full time

Job summary

JD Gyms is seeking a diligent, service-focused cleaner to uphold our high standards of cleanliness and safety across the club. You will ensure policies are followed and support friendly, professional interactions with members and colleagues.

The role emphasizes maintaining a pristine environment, delivering excellent service, and contributing to ongoing training and consistency across the business. A strong team mindset is essential.

Qualifications

• Strong interpersonal skills with attention to detail.
• Commitment to delivering excellent member service.
• Experience in customer-facing, cleaning or leisure environments.
• Effective communication and ability to work in a team.

Responsibilities

• Adhere to Health and Safety policies and company procedures.
• Support and maintain JD Gyms brand standards.
• Conduct daily, weekly, and monthly cleaning and safety checks.
• Report defects to keep facilities and equipment safe.
• Maintain high cleanliness and professional appearance.
• Deliver outstanding member service with professionalism.
• Support training and development initiatives.
• Undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Customer service

Communication

Teamwork

Independent work

Cleaning experience

Job description

JD Gyms is seeking a diligent, service-focused cleaner to uphold our high standards of cleanliness and safety across the club. You will ensure policies are followed and support friendly, professional interactions with members and colleagues.

The role emphasizes maintaining a pristine environment, delivering excellent service, and contributing to ongoing training and consistency across the business. A strong team mindset is essential.