Gym & Duty Manager

BRITISH UNIVERSITIES AND COLLEGES SPORT LIMITED; Bournemouth; On-site; GBP 32,000 - 42,000; Full time

Job summary

Bournemouth University's SportBU seeks a Gym & Duty Manager to lead the day-to-day operation of our fitness facilities, studios and wider health offer. You will manage shifts, supervise staff, and ensure safe, welcoming and commercially strong service.

The role requires experience in leisure, fitness or sport, a customer-focused mindset, and the ability to deliver high-quality experiences while supporting strategic objectives.

Qualifications

• Experience in the leisure, fitness or sport sector is required.
• Ability to lead and develop teams while delivering excellent customer experiences.
• Strong organisational and commercial mindset for facility operations.

Responsibilities

• Oversee day-to-day operations of gym, studios and fitness provision.
• Lead shift rotations, staff supervision and service delivery.
• Ensure safety, compliance and welcoming environments for users.
• Support commercial development and achievement of SportBU objectives.

Skills

Leisure industry experience

Team leadership

Customer service

Job description

Description

Bournemouth University is committed to creating an outstanding student and staff experience through sport, physical activity and wellbeing. SportBU sits at the heart of this ambition, providing high-quality facilities, programmes and opportunities that help our community thrive. We are seeking an enthusiastic, customer-focused and commercially minded Gym & Duty Manager to lead the day-to-day operation of our fitness facilities and support the continued growth of our health and fitness offering. This is an exciting opportunity for a motivated individual with experience in the leisure, fitness or sport sector who enjoys leading teams, delivering exceptional customer experiences and creating safe, welcoming and engaging environments.

As Gym & Duty Manager, you will be responsible for the operational delivery of SportBU's gym, studios and wider fitness provision. Working on a shift rota that includes early mornings, evenings and weekends, you will play a key role in ensuring our facilities are safe, compliant, customer-focused and commercially successful. You will act as Duty Manager during designated shifts, taking responsibility for the smooth running of facilities, staff supervision and service delivery while supporting the implementation of SportBU's strategic objectives. The role offers a varied and rewarding mix of operational management, team leadership, customer engagement, fitness programming and commercial development. This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System. Therefore, BU will not be able to sponsor individuals who require permission to work to carry out this position. For more information, please visit https://www.gov.uk/skilled-worker-visa/your-job Full details: https://vacancies.bournemouth.ac.uk/vacancies/827/gym--duty-manager.html