Guestroom Wow Factor Attendant

Village Hotels - Solihull - Housekeeping; Metropolitan Borough of Solihull; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink

Friends & Family

Retail & Lifestyle

Employee Assistance

Job summary

Village Hotels Solihull is looking for a Room Attendant to deliver outstanding guest experiences by cleaning and presenting bedrooms to the highest standards. This hands-on role sits within our housekeeping team, where pride, attention to detail and efficiency drive guest satisfaction.

Previous experience helps, but attitude and energy matter more. If you enjoy a busy team environment and want training and development, Village will support your growth and reward your commitment.

Qualifications

• No formal education required; attitude and energy matter most.
• Previous housekeeping or hotel experience is a plus.
• Strong communication and collaborative skills.

Responsibilities

• Creating the Wow Factor: Cleaning and servicing guest bedrooms, bathrooms, and corridors to exceptional standards of hygiene and presentation.
• The No Problem Approach: Replenishing guest amenities, linen, and supplies while responding promptly and positively to guest requests.
• Sharp Organisation: Keeping your individual housekeeping trolley clean, organised, well-stocked, and ready to roll.
• Eyes and Ears of the Floor: Reporting any maintenance issues, damages, or missing items to the leadership team immediately.
• Shift Safety: Following all health, safety, hygiene, and COSHH procedures while using cleaning chemicals and equipment safely.

Skills

Attention to detail

Teamwork

Energy & positivity

Customer service

Job description

Village Hotels Solihull is looking for a Room Attendant to deliver outstanding guest experiences by cleaning and presenting bedrooms to the highest standards. This hands-on role sits within our housekeeping team, where pride, attention to detail and efficiency drive guest satisfaction.

Previous experience helps, but attitude and energy matter more. If you enjoy a busy team environment and want training and development, Village will support your growth and reward your commitment.