Guest Services Pro — Front Desk

Naija UK Connect Limited; Southampton; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Southampton Ocean Village location

Customer-focused team

Hospitality industry experience

Job summary

Cando Personnel is seeking a Front Office Staff member in Ocean Village, Southampton. The full-time position offers a competitive salary and welcomes UK-based applicants with existing right-to-work status. The role focuses on delivering excellent guest service from arrival to departure.

Key duties include greeting guests, handling check-ins, reservations, and providing local information. This is an opportunity to join a hotel team dedicated to high service standards and a positive guest

Qualifications

• Previous experience in a front office, reception, or hospitality role is essential.
• Excellent communication and interpersonal skills, with a professional and friendly approach.
• Strong organisational skills and attention to detail.
• Ability to work effectively in a fast-paced environment and handle multiple tasks.
• Applicants must have the existing right to work in the UK; foreign applicants should confirm their eligibility with the employer before applying.

Responsibilities

• Greet and assist guests; manage check-ins and check-outs.
• Handle reservations and provide information about hotel services and local attractions.
• Contribute to maintaining the hotel's reputation for high service standards and guest satisfaction.

Skills

Front office experience

Communication skills

Organisational skills

Fast-paced environment

Hotel software

Right to work UK

Tools

Hotel management software

Job description

Cando Personnel is seeking a Front Office Staff member in Ocean Village, Southampton. The full-time position offers a competitive salary and welcomes UK-based applicants with existing right-to-work status. The role focuses on delivering excellent guest service from arrival to departure.

Key duties include greeting guests, handling check-ins, reservations, and providing local information. This is an opportunity to join a hotel team dedicated to high service standards and a positive guest