Guest Services Associate - Ground Floor (Permanent)

Premier-Inn; Hull and East Yorkshire; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Permanent contract

Full training and support

Whitbread Benefits Card

Company pension

Save As You Earn scheme

Discounts on shopping, travel, cinema,

more discounts

Job summary

Premier Inn is hiring a Ground Floor Team Member for Hull West Premier Inn. You’ll greet guests, assist with check-in and help provide breakfast or dinner service, ensuring guests’ stay is smooth from arrival to departure.

You'll work across reception, restaurant and public areas, handle enquiries, support busy periods and be the friendly face guests remember. No hotel experience is required; training is provided.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn is hiring a Ground Floor Team Member for Hull West Premier Inn. You’ll greet guests, assist with check-in and help provide breakfast or dinner service, ensuring guests’ stay is smooth from arrival to departure.

You'll work across reception, restaurant and public areas, handle enquiries, support busy periods and be the friendly face guests remember. No hotel experience is required; training is provided.