Guest Service Assistant Food & Beverage Golf

Avisford Park Hotel; Chichester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Friends & Family rate

Milestone anniversaries

50% off F&B

Meals on duty

Hospitality Rewards

Retail & dining discounts

Employee assistance & GP

Job summary

Avisford Park Hotel in West Sussex is seeking a Guest Service Assistant in Golf Food & Beverage to deliver a warm welcome, assist with setup and service, and maintain high standards of guest care within our golf club.

You will work closely with the Food & Beverage team, report to the F&B Manager, and build hospitality skills in a busy, varied environment. Hospitality experience is preferred; flexible hours and a friendly team await.

Qualifications

• Strong communication and organisational skills.
• Evidential attention to detail.
• Ideally experience working in a Food & Beverage environment.

Responsibilities

• Provide a warm welcome and assist with the setup and service of Food & Beverage in the Golf club.
• Maintain cleanliness and organisation, delivering outstanding customer service.
• Work closely with team members to uphold high standards of service and guest experience.

Skills

Communication skills

Organisational skills

Professional manner

Attention to detail

Customer service

Job description

Avisford Park Hotel, West Sussex

Job Description

Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.

The Role of Guest Service Assistant Food & Beverage Assistant - Golf

The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlet in our Golf Club. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences.

An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoy ‘s the variety of food and drinks service in a golfing environment.

The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience, we will help you develop and grow your skills and knowledge to grow in your career.

The role of Guest Service Assistant Food & Beverage will report to the Food & Beverage Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn.

Job Overview:
As a Guest Service Assistant in the Golf Food & Beverage department, you will play a key role in creating an exceptional experience for our golfing guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our Club. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.

Experience & Qualifications

• Strong communication and organisational skills and professional manner.
• Evidential attention to detail.
• Ideally experience working in a Food & Beverage environment.

• £60 BB per night for Friends and Family rate
• Celebration of milestone employment anniversaries
• 50% off Food & Beverage in our hotels
• Meals on duty provided
• Access to Hospitality Rewards
• Offerings from retail and dining discounts
• Employee Assistance Programme and same day on-line GP appointments