Guest-Ready Housekeeper — Flexible Hours & Perks

Hyatt Place London City East; England; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discounted hotel room rates for you

Enhanced maternity/parental leave

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme

Flexible working arrangements

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking a dedicated Housekeeper for our UK hotel. You will ensure guest rooms and public spaces are clean, welcoming, and well maintained, delivering a memorable stay for guests.

You will follow safety standards, replenish amenities, and collaborate with front desk and maintenance teams to provide seamless service. A positive attitude and strong teamwork are essential to succeed in this role.

Qualifications

• A keen eye for detail and a commitment to high cleanliness standards.
• A positive, can-do attitude, with a passion for creating a welcoming environment.
• Strong communication skills to coordinate with other team members and respond to guest needs.
• The ability to work efficiently, staying organised and focused during busy shifts.
• A team player who's flexible and willing to help wherever needed to keep things running smoothly.

Responsibilities

• Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
• Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
• Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
• Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
• Report any maintenance issues or missing items promptly to keep rooms in top shape.
• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.

Skills

Attention to detail

Customer service

Communication

Team player

Flexibility

Education

None specified

Job description

RBH Hospitality Management is seeking a dedicated Housekeeper for our UK hotel. You will ensure guest rooms and public spaces are clean, welcoming, and well maintained, delivering a memorable stay for guests.

You will follow safety standards, replenish amenities, and collaborate with front desk and maintenance teams to provide seamless service. A positive attitude and strong teamwork are essential to succeed in this role.