Guest Host

art'otel; Greater London; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Discounted hotel rates in Europe

F&B discounts

Holiday entitlement 30 days

Two free meals daily

Employee assistance programme

Pension plan

Job summary

art’otel London Battersea is recruiting a Guest Host on a fixed-term contract for one year. Based at the Battersea Power Station development, you will help deliver memorable guest experiences across check-ins and in-house services.

As a Guest Host, you’ll thrive in a fast-paced hospitality environment, maintain a polished appearance, and collaborate with colleagues to exceed guest expectations. The role offers an hourly rate of £13.98 plus incentive and excellent employee benefits.

Qualifications

• Strong customer service and hospitality mindset.
• Able to communicate clearly with guests and colleagues.
• Maintain a neat, professional appearance and cordial manner.

Responsibilities

• Ensure guests have a seamless experience from check-in to service touchpoints.
• Answer the phone and assist guests with inquiries.
• Collaborate with other departments to deliver outstanding hospitality.

Skills

Customer service

Hospitality

Communication skills

Presentable

Job description

• Salary: £13.98 per Hour plus incentive

Guest Host - art’otel Battersea (Fixed term contract - One Year)

We are recruiting for our art’otel in London battersea! A premium lifestyle hotel situated in the heart of the iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art’otel London Battersea power station sits in the heart of this energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station.

As Our Guest Host, You Will Receive

• Salary: £13.98 per Hour plus incentive
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• 30 days of holiday per year - including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• 24/7 employee assistance programme
• Rota given 2 weeks in advance
• Departmental productivity & service incentive scheme
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

Your journey so far …

You take pride in ensuring our guests have a seamless experience and enjoy collaborating with other departments. You strive to provide the best service possible with every interaction with our guests from check-ins to simply answering the phone. You will have a strong work ethic and be well presented and personable and ensure each guest has a memorable experience.

If you share a passion for art, culture and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.