Guest-Focused Shift Supervisor | Flexible Hours + Perks

Mitchells & Butlers plc; Harrogate; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

33% staff discount

20% brand discount

Wagestream access

Team socials

Pension scheme

28 days holiday

Employee helpline

Free shares

Job summary

Mitchells & Butlers plc is seeking a Shift Supervisor at Pine Marten to warmly welcome guests and lead a service-focused team. You’ll train colleagues, uphold standards, and drive a friendly, efficient atmosphere across shifts in premium pubs.

You will play a key role in delivering great experiences while maintaining high cleanliness and safety. Join a dynamic team in a celebrated hospitality group with strong brand diversity.

Qualifications

• Experience in hospitality or retail service environments.
• Ability to train and develop teams, lead by example.
• Strong guest service and communication skills.

Responsibilities

• Be part of day-to-day site operations, hosting guests and confidently leading your team.
• Be a shift leader and role model for staff training.
• Maintain high standards of cleanliness and safety across the site.
• Support a welcoming, premium guest experience for all visitors.

Skills

Customer service

Team leadership

Job description

Mitchells & Butlers plc is seeking a Shift Supervisor at Pine Marten to warmly welcome guests and lead a service-focused team. You’ll train colleagues, uphold standards, and drive a friendly, efficient atmosphere across shifts in premium pubs.

You will play a key role in delivering great experiences while maintaining high cleanliness and safety. Join a dynamic team in a celebrated hospitality group with strong brand diversity.