Guest-Focused Housekeeping & Service Assistant | Spa Access

Center Parcs group; Penrith; On-site; GBP 88,000 - 165,000; Part time

Benefits offered by this job

Free leisure access

Discounts on breaks

Bonus scheme

Team support and development

Job summary

Center Parcs Group at Whinfell Forest is seeking a hands-on Housekeeping - Service Support Assistant to keep our accommodation guest-ready. You will clean and prepare lodges, move and replenish linen and supplies, support laundry and stores, and carry out checks and minor maintenance tasks.

This role offers various part-time contracts with a guaranteed minimum of 64, 72 or 120 hours over a 4-week period, including evenings, weekends and bank holidays.

Qualifications

• Good communication skills and a friendly, helpful approach to guest service.
• Strong attention to detail and a commitment to maintaining high cleanliness, presentation and safety.
• Able to identify issues, report defects and seek practical solutions.
• Able to work both independently and as part of a team in a busy, physical, hands-on environment.

Responsibilities

• Clean, prepare and support accommodation areas to agreed standards, including deep-cleaning tasks when required.
• Deliver, collect and replenish linen, towels, furniture, cleaning materials and inventory across accommodation and village locations.
• Support stock, stores, laundry and logistics activity, including receiving deliveries, loading and unloading vehicles, and completing records accurately.
• Carry out guest-ready, health and safety or smoke detector checks where required, reporting defects or maintenance issues promptly.
• Provide friendly, helpful service to guests and colleagues while working safely, efficiently and to high standards.
• Work flexibly across different Housekeeping support activities, which may include outdoor work and manual handling tasks.

Skills

Good communication

Attention to detail

Defect reporting

Independent and team work

Full UK driving licence

Job description

Center Parcs Group at Whinfell Forest is seeking a hands-on Housekeeping - Service Support Assistant to keep our accommodation guest-ready. You will clean and prepare lodges, move and replenish linen and supplies, support laundry and stores, and carry out checks and minor maintenance tasks.

This role offers various part-time contracts with a guaranteed minimum of 64, 72 or 120 hours over a 4-week period, including evenings, weekends and bank holidays.