Guest-Focused Food & Beverage Waitstaff

Parkdean Resorts UK Limited; Porthcawl; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training opportunities

Employee Assistance Programme (EAP)

Staff discount 50%

Friends & family discount 25%

Team discount 30%

Brand partner discounts

Job summary

Parkdean Resorts UK Limited is seeking friendly Waiting Staff to deliver exceptional service across our restaurants, bars, and venues. You will take orders, serve meals and drinks, and help create a welcoming guest experience.

We value a positive attitude, strong teamwork, and the ability to work under pressure in our busy hospitality settings. Training and development are provided, with shifts including evenings, weekends, and bank holidays.

Qualifications

• Friendly, customer-focused mindset with a can-do attitude.
• Strong communication and listening skills.
• Ability to work well within a team in a busy environment.
• Proven ability to stay calm and perform under pressure.
• Willingness to work varied shifts including evenings and weekends.

Responsibilities

• Taking customer orders accurately and processing payments using tills.
• Serving food and drinks promptly, courteously, and professionally.
• Preparing, clearing, and cleaning tables to maintain a tidy venue.
• Engaging with guests and providing information on menus, specials, and promotions.
• Maintaining up-to-date knowledge of menus, allergens, and daily offers.
• Working closely with kitchen and bar teams to ensure smooth service.

Skills

Customer service

Communication

Teamwork

Under pressure

Flexibility

Hospitality exp

Job description

Parkdean Resorts UK Limited is seeking friendly Waiting Staff to deliver exceptional service across our restaurants, bars, and venues. You will take orders, serve meals and drinks, and help create a welcoming guest experience.

We value a positive attitude, strong teamwork, and the ability to work under pressure in our busy hospitality settings. Training and development are provided, with shifts including evenings, weekends, and bank holidays.