Guest-Focused F&B Assistant — Free Meals & Parking

Ufford Park Resort; Woodbridge; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discounts across resort

Free onsite parking

Progression opportunities

Pension scheme

Free staff meals

Free gym membership

Wellness programmes

Share of service charges

Extra days holiday

Job summary

Ufford Park Resort in Woodbridge is seeking a Food and Beverage Assistant to join the friendly F&B team. You will assist in creating a warm environment, supporting restaurant and event service, greeting guests, and handling orders with care.

The role requires a customer-focused mindset, reliable attendance, and a willingness to learn across breakfast, lunch and dinner service. Full time and part time positions available with attractive benefits.

Qualifications

• Good standard of education and willingness to learn.
• Excellent communication and customer service mindset.
• Reliable and able to work under pressure as part of a team or alone.

Responsibilities

• Assist in creating a warm and welcoming environment for our guests.
• Assist in set-up, preparation, and service for restaurants, functions and conferences.
• Greet guests, seat them and provide menus promptly.
• Respond to guest requests and queries promptly with exceptional service.
• Ensure areas are ready for service and left clean for the next shift.
• Familiarise yourself with menus to answer questions about offerings.
• Take orders and communicate to kitchen/bar promptly and accurately.
• Deliver food and beverages safely in line with guest expectations.
• Set up and clear tables, maintaining high standards of cleanliness.
• Maintain food safety, allergen awareness and hygiene.
• Report guest comments and manage complaints professionally.
• Manage cash, till procedures and float in line with procedures.
• Prepare back-of-house service points for breakfast, lunch or dinner as needed.

Skills

Confident and approachable

Teamwork

Time keeping

Calm under pressure

Customer service

Job description

Ufford Park Resort in Woodbridge is seeking a Food and Beverage Assistant to join the friendly F&B team. You will assist in creating a warm environment, supporting restaurant and event service, greeting guests, and handling orders with care.

The role requires a customer-focused mindset, reliable attendance, and a willingness to learn across breakfast, lunch and dinner service. Full time and part time positions available with attractive benefits.