Guest-First Shift Lead | Train & Lead a Winning Team

Mitchells & Butlers PLC; Swansea; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends & family

Wagestream financial toolkit

28 days paid holiday

Company shares included

Job summary

Mitchells & Butlers PLC in Swansea is seeking a Shift Supervisor to help lead the Deers Leap pub. You’ll welcome guests, train staff and drive great service, while ensuring a safe, clean site and smooth day-to-day operations.

You will serve as a shift leader, role model for your teams, and work to keep guests coming back, with a pension, paid holidays, discounts, and other benefits included in the package.

Qualifications

• Experience in hospitality or customer service preferred.
• Ability to lead and train a team.
• Commitment to cleanliness and safety standards.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Guest service

Staff training

Job description

Mitchells & Butlers PLC in Swansea is seeking a Shift Supervisor to help lead the Deers Leap pub. You’ll welcome guests, train staff and drive great service, while ensuring a safe, clean site and smooth day-to-day operations.

You will serve as a shift leader, role model for your teams, and work to keep guests coming back, with a pension, paid holidays, discounts, and other benefits included in the package.