Shift Supervisor — Lead Guests, Train Teams, Drive Service

Mitchells & Butlers PLC; Cardiff; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

Shopping discounts

Free shares

Employee helpline

Wagestream

Discounts for friends and family

Team socials

Job summary

Mitchells & Butlers PLC, via Miller & Carter Cardiff Bay, is seeking a Shift Supervisor to welcome guests, lead a team and drive great service. The role emphasizes training great people and maintaining high standards.

You'll be enrolled in the 3-day Steak School and enjoy staff benefits such as discounts across brands, a pension, 28 days' holiday, free shares, and access to Wagestream for earned pay. Join a supportive team that values guests and teamwork.

Qualifications

• Experience in guest service and leading a team.
• Ability to train and develop staff.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Oversee day-to-day site operations, host guests and lead the team.
• Provide shift leadership.
• Mentor and train team members.
• Maintain cleanliness and safety standards.

Skills

Customer service

Team leadership

Training others

Job description

Mitchells & Butlers PLC, via Miller & Carter Cardiff Bay, is seeking a Shift Supervisor to welcome guests, lead a team and drive great service. The role emphasizes training great people and maintaining high standards.

You'll be enrolled in the 3-day Steak School and enjoy staff benefits such as discounts across brands, a pension, 28 days' holiday, free shares, and access to Wagestream for earned pay. Join a supportive team that values guests and teamwork.