Guest-First F&B Associate (Casual)

Marriott-International; Glasgow; Sur place; GBP 12 000 - 15 000; Temps partiel

Avantages offerts par ce poste

Free meals on duty

Uniform provided

Discounts – Marriott discount card

Pension scheme

Employee assistance programme

Career development

Training and development

Résumé du poste

Marriott International in Glasgow is seeking a Casual F&B Associate to join our hospitality team. You will welcome guests, take and serve orders, explain menu items, and maintain a clean dining area while delivering exceptional service.

This role offers on-the-job training, uniforms, meals on duty, employee discounts, and pension contributions. You’ll work with a supportive team, follow safety standards, and help drive guest satisfaction through friendly, professional service.

Qualifications

• At least 1 year of related work experience in a customer service role.
• Strong communication and team-work abilities.
• Able to maintain composure in a fast-paced hospitality environment.

Responsabilités

• Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
• Take and serve orders accurately, adhering to quality and presentation standards.
• Provide detailed information about menu items, including ingredients and preparation methods.
• Maintain cleanliness and organisation in the dining area and service stations.
• Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Handle guest inquiries and complaints professionally, resolving issues promptly.
• Promote restaurant services and specials to enhance guest experience and drive sales.
• Follow safety and hygiene protocols to ensure a safe working environment.
• Assist with inventory management and restocking supplies as needed.
• Support team members and collaborate to achieve common goals.

Connaissances

Customer service

Hospitality

F&B service

Guest relations

Description du poste

Marriott International in Glasgow is seeking a Casual F&B Associate to join our hospitality team. You will welcome guests, take and serve orders, explain menu items, and maintain a clean dining area while delivering exceptional service.

This role offers on-the-job training, uniforms, meals on duty, employee discounts, and pension contributions. You’ll work with a supportive team, follow safety standards, and help drive guest satisfaction through friendly, professional service.