Guest-Facing Waiter/Waitress — Career Growth & Perks

WSH Group; United Kingdom; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Complimentary meals

Diverse apprenticeship opportunities

Life Assurance

Career development and mentorship

Employee discounts (via Perkbox)

Employee Assistance Programme

Cycle to Work Scheme

Job summary

WSH Restaurants is seeking a Waiting Staff member to join the team. The role is full time, with 45 hours per week and a salary of £26,500 per year plus variable tronc.

The successful candidate will help restaurant managers run daily operations and deliver exceptional service to guests. Key duties include delivering all food and beverage services, assisting with restaurant and event setup, training new commis waiters, adhering to policies, and coordinating with other teams to ensure service

Qualifications

• Previous experience in a hospitality setting.
• Leaving Cert level education or above.
• NVQ qualification or equivalent.
• Ability to display a real passion for food, beverage and customer service.
• Excellent communication and teamwork skills.
• Exceptional attention to detail.
• Hands on and proactive approach.
• Able to work autonomously and as part of a team.
• Excellent time management.

Responsibilities

• Provide exceptional service to our guests.
• To successfully participate in the delivery of all food and beverage services.
• Take part in the setup of restaurant and events.
• Nurture and develop new commis waiters.
• Adhere to all company policies and departmental procedures/trainings.
• Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers.
• Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary.

Education

Leaving Cert level education or above

NVQ qualification or equivalent

Excellent communication and teamwork skills

Exceptional attention to detail

Hands on and proactive approach

Able to work autonomously and as part of a team

Excellent time management

Job description

WSH Restaurants is seeking a Waiting Staff member to join the team. The role is full time, with 45 hours per week and a salary of £26,500 per year plus variable tronc.

The successful candidate will help restaurant managers run daily operations and deliver exceptional service to guests. Key duties include delivering all food and beverage services, assisting with restaurant and event setup, training new commis waiters, adhering to policies, and coordinating with other teams to ensure service