Guest-Facing F&B Associate

Recruit Genie; Exeter; On-site; GBP 18,000 - 24,000; Full time

Job summary

Recruit Genie in the United Kingdom is seeking a personable and skilled Food & Beverage professional to join our hotel team, delivering top-tier guest service and engaging interactions.

You will welcome guests, take orders, upsell offerings, maintain bar and dining areas, and collaborate with kitchen and events teams to ensure a seamless experience. Flexible shifts including weekends and holidays are required.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of drinks and beverages.

Responsibilities

• Interact with guests, taking orders and answering any questions about the F&B menu.
• Maintain cleanliness of the bar area, including cleaning glasses and equipment.
• Ensure compliance with all food and beverage regulations.
• Upsell drink specials and hotel packages when appropriate.
• Communicate effectively with hotel staff to ensure seamless guest experiences.
• Track and manage bar inventory and supplies.
• Handle guest concerns and complaints professionally.

Skills

Verbal communication

Customer service

Multitasking

Job description

Recruit Genie in the United Kingdom is seeking a personable and skilled Food & Beverage professional to join our hotel team, delivering top-tier guest service and engaging interactions.

You will welcome guests, take orders, upsell offerings, maintain bar and dining areas, and collaborate with kitchen and events teams to ensure a seamless experience. Flexible shifts including weekends and holidays are required.