Guest Experience Waiter/Waitress - Fast-Paced Dining Pro

Marshall Agency; Greater London; In loco; GBP 21.000 - 31.000; Tempo pieno

Descrizione del lavoro

Marshall Agency in Kensington, London is seeking a friendly and professional Waiter/Waitress to join our dining team. In this role you will deliver attentive service, ensure guests have a memorable experience, and thrive in a fast-paced environment.

You will greet guests, explain menus, take orders, and collaborate with colleagues to maintain high standards of cleanliness and hospitality. This position requires at least two years in hospitality, excellent communication, and a flexible schedule

Competenze

• Minimum 2 years of hospitality experience.
• Strong customer service mindset.
• Excellent spoken and written communication.
• Able to multitask in a fast-paced environment.
• Available to work evenings and weekends.
• Basic food safety knowledge.

Mansioni

• Greet guests and escort to tables.
• Present menus and describe dishes and drinks.
• Take orders and relay to kitchen.
• Serve food and beverages promptly.
• Monitor table status and guest satisfaction.
• Handle guest complaints professionally.
• Maintain dining area cleanliness and organization.
• Process payments and cash transactions.
• Collaborate with teammates to ensure excellent service.

Conoscenze

Customer service

Communication

Interpersonal skills

Multitasking

Team player

Descrizione del lavoro

Marshall Agency in Kensington, London is seeking a friendly and professional Waiter/Waitress to join our dining team. In this role you will deliver attentive service, ensure guests have a memorable experience, and thrive in a fast-paced environment.

You will greet guests, explain menus, take orders, and collaborate with colleagues to maintain high standards of cleanliness and hospitality. This position requires at least two years in hospitality, excellent communication, and a flexible schedule