Guest Experience Waiter – European Hotel Dining

Miiro Hotels; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive salary with service charge

Free Meal on Shift

Free dry cleaning for uniforms

Training and development opportunities

Staff parties

Hotel discounts across the world

Job summary

Miiro Hotels in Greater London is seeking an enthusiastic and service-oriented Waiter to join our team. You will welcome guests, take orders, and ensure a warm dining experience while maintaining high standards of cleanliness and presentation.

We require previous experience in hospitality, strong communication, and a positive attitude. You should be comfortable working in a fast-paced environment and be flexible to work evenings, weekends, and holidays.

Qualifications

• Previous experience in a restaurant, café, or hospitality environment is essential.
• Strong communication and interpersonal skills with a friendly, positive attitude.
• Ability to work in a fast-paced environment while maintaining excellent customer service.
• Attention to detail and a commitment to high standards.
• Well-presented with a professional appearance and good personal hygiene.
• Willingness to learn and adapt in a new and exciting restaurant setting.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Welcome and seat guests, ensuring a warm and professional dining experience.
• Provide detailed knowledge of the menu, ingredients, and specials to assist guests with their choices.
• Take accurate food and drink orders and communicate effectively with the kitchen and bar staff.
• Serve food and beverages efficiently, ensuring guests’ needs are met promptly.
• Maintain cleanliness and organization of tables and service areas.
• Ensure compliance with restaurant dress code and hygiene standards.
• Work collaboratively with colleagues to ensure smooth service and excellent customer satisfaction.
• Handle guest requests and feedback professionally and efficiently.
• Attend training sessions and team meetings as required.
• Perform additional duties as assigned by the Restaurant Manager.

Skills

Hospitality experience

Customer service

Communication

Job description

Miiro Hotels in Greater London is seeking an enthusiastic and service-oriented Waiter to join our team. You will welcome guests, take orders, and ensure a warm dining experience while maintaining high standards of cleanliness and presentation.

We require previous experience in hospitality, strong communication, and a positive attitude. You should be comfortable working in a fast-paced environment and be flexible to work evenings, weekends, and holidays.