Guest Experience Supervisor – New Inn Opening

The Wordsworth; Grasmere; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Birthday paid holiday

Lead-Inn development program

50% off food

Job summary

The Wordsworth Inn in Grasmere is seeking a Front of House Supervisor to join our new opening team. You will greet guests, oversee service, and help lead a warm, efficient front-of-house operation in a busy food-led inn.

Working closely with the Assistant Manager, you’ll ensure memorable guest experiences, maintain high service standards, and foster a positive team atmosphere in a fast-paced environment. Passion for hospitality is essential.

Qualifications

• Hospitality experience preferred.
• Strong communication and interpersonal skills.
• Ability to lead a small front-of-house team.

Responsibilities

• Greet guests and manage smooth seating and service.
• Oversee service standards and resolve guest issues promptly.
• Support the Assistant Manager in leading the team and daily operations.

Skills

Customer service

Team leadership

Guest welcome

Job description

The Wordsworth Inn in Grasmere is seeking a Front of House Supervisor to join our new opening team. You will greet guests, oversee service, and help lead a warm, efficient front-of-house operation in a busy food-led inn.

Working closely with the Assistant Manager, you’ll ensure memorable guest experiences, maintain high service standards, and foster a positive team atmosphere in a fast-paced environment. Passion for hospitality is essential.