Guest Experience Supervisor — Lead Hospitality Teams

The Bay Tree Hotel, Burford; West Oxfordshire; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Wagestream pay option

Healthcare plan

Employee discounts

My Fuller’s benefits

Job summary

The Bay Tree Hotel in Burford, part of Cotswold Inns & Hotels, is seeking a hands-on Supervisor to lead a small team in a busy pub-restaurant environment. You will motivate staff, ensure warm hospitality, and maintain high standards of service across meals and events.

You will play a key role in training new team members, delivering consistent guest experiences, and supporting managers in day-to-day operations while upholding Fuller’s values.

Qualifications

• Experience leading hospitality teams in a busy environment.
• Strong communication and guest-service skills.
• Ability to train and mentor new team members.

Skills

Leadership

Communication

Training

Guest service

Food & beverage

Job description

The Bay Tree Hotel in Burford, part of Cotswold Inns & Hotels, is seeking a hands-on Supervisor to lead a small team in a busy pub-restaurant environment. You will motivate staff, ensure warm hospitality, and maintain high standards of service across meals and events.

You will play a key role in training new team members, delivering consistent guest experiences, and supporting managers in day-to-day operations while upholding Fuller’s values.